Support » Plugins » Always contact-form-7 not-valid-tip "undefined"

  • My contact form 7 fields always show the “undefined” tooltip, whenever the cursor is active in a field, whether or not I’ve typed an entry there. The form works fine and the correct entries show up in my eMail messages. I never get the red or orange border box at the bottom.

    This is a shared cPanel site, and when I try to edit the css, it says:
    “Editing contact-form-7/styles.css (inactive)”
    Presumably implying that file isn’t used.

    But that exact file shows up in my browser “view source” links.

    If I change it, the changes show up in my browser, but the tooltips never change. I’ve tried changing the colors:

    span.wpcf7-not-valid-tip {
    	position: absolute;
    	top: 20%;
    	left: 20%;
    	z-index: 100;
    	background: #fff;
    	border: 1px solid #ff0000;
    	font-size: 10pt;
    	width: 280px;
    	padding: 2px;
    span.wpcf7-not-valid-tip-no-ajax {
    	color: #f00;
    	font-size: 10pt;
    	display: block;

    And even tried:

    span.wpcf7-not-valid-tip {
      display: none;
      visibility: hidden;

    The popup tooltips are always the same – white text on black, “undefined”.

    I’d like to preserve the function of highlighting invalid entries, but at this point I’d settle for making the tips just disappear. I can’t find where the validation is configured or done. Two of the fields have “text*” and “email*” items, the rest are supposedly unvalidated, but all show the “undefined” tip.

    What am I missing?

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