• Resolved Xenics

    (@xenics)


    Hy,
    i use a Theme with a “Header Builder” and if i use it sassy social share won’t work anymore, only with the standard Theme Header.

    The Staff Team of this Theme says: “Thanks for writing in! Is it possible to test an alternative plugin? as we do not provide support for 3rd party plugins.
    Thanks for understanding!”

    Can you please help me to load it via function.php or something like this?

    Reqards πŸ™‚

Viewing 7 replies - 1 through 7 (of 7 total)
  • Oh yeah, I would be very pleased about that.
    The Themeco Support answered me again and told me the Plugin works in a clean Version with their Header Builder. Seems there is a other Plugin conflict.

    I’ll send you the Login in a email.

    Thank you so much!

    Moderator Jan Dembowski

    (@jdembowski)

    Forum Moderator and Brute Squad

    @xenics Please do not. That author is in trouble for making that suggestion, it’s prohibited here.

    @heateor I’ve deleted your offer to login to your user’s site. I’m am 100% sure you mean well but please never ask for credentials on these forums.

    https://wordpress.org/support/guidelines/#the-bad-stuff

    Now for the why: The internet is a wonderful place full of very nice people and a few very bad ones. I’m sure everyone here is very nice however, by giving some ones keys to your house you are trusting they wont steal anything. Likewise the person who takes the keys is now responsible for the house FOREVER.

    If something was to go wrong, then you the author may well legally become liable for damages, which they would not normally have been as their software is provided without warranty.

    Please be aware that repeatedly asking for credentials will result in us asking you to repeatedly stop before escalating up to the plugins team.

    Plugin Support Rajat Varlani

    (@the_champ)

    @jdembowski, Sorry for asking for login details here. We will keep it in mind in future.

    Hy everyone, we got some mail contact, now i got the problem allready with another plugin.

    First confilict was with this one:
    https://wordpress.org/plugins/recent-posts-widget-extended/

    So i switched to another plugin after the developer of the first told me it wasn’t a conflict with his one.

    No i used this one:
    https://de.wordpress.org/plugins/recent-posts-widget-with-thumbnails/
    and since 1-2 days your plugin won’t work again on pages where this alternate plugin is active.

    I allready use this theme in Pro version
    https://theme.co/pro/

    I don’t really know what i need to do now πŸ™

    • This reply was modified 1 year, 11 months ago by Xenics.
    Plugin Author Heateor Support

    (@heateor)

    and since 1-2 days your plugin won’t work again on pages where this alternate plugin is active.

    As the plugin is not working since 1-2 days, you would like to make sure first that this is conflict, by keeping only that plugin active with our plugin.

    I told it also the theme developer from Themeco Pro,
    there must be a strange conflict between both Plugins and their Theme, but i’m not a developer to find this out πŸ™

    I did a plugin conflict test and that is the result:
    If i use a standard theme it works;
    – if i deactivate the “recents posts widget with thumbnails” and use Themeco x Pro, it also worked really well πŸ™

    All i can told to you is that :/

    • This reply was modified 1 year, 11 months ago by Xenics.
    Plugin Author Heateor Support

    (@heateor)

    Okay, we will check the compatibility of that plugin with ours and shall keep you posted.

Viewing 7 replies - 1 through 7 (of 7 total)
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