Support » Plugin: WP GDPR » Almost there… but the result page is still empty

  • Resolved rosenkrieger

    (@rosenkrieger)


    I almost got everything working – so I tested to request my data and it does send emails but the result page is just empty and nothing is listed.

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author Kim Vanrijckel

    (@vanrijckel)

    Hi Rosenkrieger,

    Thanks for Your feedback.
    Are you having the problem still after the 1.4.3 update?

    Best Reguards
    Kim Vanrijckel

    Thread Starter rosenkrieger

    (@rosenkrieger)

    Hi Kim,

    yes, sadly so. The result page is still showing up empty (no error message, just a blank page).

    Thread Starter rosenkrieger

    (@rosenkrieger)

    Anything else I can try myself?

    Plugin Author Kim Vanrijckel

    (@vanrijckel)

    Hi,

    We will search for a solution.
    Does the problem occur on Twenty Seventeen theme?
    Can U check the error logs and send use a copy?

    Thanks!

    Regards,
    Kim Vanrijckel

    Plugin Author Sebastian Kurzynoswki

    (@sebakurzyn)

    Hey Rosenkrieger

    I visited Your page, and it seems to be ok. You are right that there are no comments but I need to ask You if in setting page option of our plugin ‘Don’t show comments’ is checked or not. Please try to switch this on an off.

    If You have questions. We are for You here.

    Waiting for feedback
    Sebastian 🙂

    Thread Starter rosenkrieger

    (@rosenkrieger)

    Thank you Sebastian! That was it. I had no idea that this would affect the plugin in this way, but now everything works as it is supposed to – yippy!

    Thank you so much!!!

Viewing 6 replies - 1 through 6 (of 6 total)
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