Almost perfect, modern layout cannot specify order details location

  • deisouss

    (@deisouss)


    1 year, 2 months ago

    We mainly bought the plugin because of the modern checkout layout so when a client enters the email address it can check if it already exists. The layout, flows, custom fields work well, but the 2 column modern layout (only modern layouts have the ability to check if email exists) shows the cart content at the top and there is no setting to move it to the bottom of the page.

    This is a big flaw as we use live rates for shipping so the rates are not displayed until the client enters the shipping address. This means that they need to fill out the information then scroll all the way up to select the shipping and see the total, then scroll down again to checkout 😐.

    I was told that they did it this way because all their users asked for the cart content to be at the top, but I suggested that they can have a setting whether to display it at the top or the bottom since the cart contents it’s just a block, but they said that is a feature request.

    Revision: Cartflows said that they will try to implement this in the future now that version 2.0 is out

    • This topic was modified 1 year, 2 months ago by deisouss.
    • This topic was modified 1 year, 1 month ago by deisouss.
Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Support Sravan Bhaskaravajjula

    (@bhshravankumar)

    1 year, 2 months ago

    Hello @deisouss,

    You currently have an ongoing conversation on our support portal, and I want to emphasize that we have never rejected the idea of offering you the option to modify the order summary on mobile devices. In fact, we’ve already passed along this suggestion to our internal team. We kindly request that you reconsider your ratings.

    Thread Starter deisouss

    (@deisouss)

    1 year, 2 months ago

    Thank you for replying. I understand that the idea of providing the option to display the order summary was never rejected, my review is for what currently your plugin does, not if a feature request will ever be implemented. The Checkout page it’s the most important page of an eCommerce site, I believe that my review is accurate so others can determine whether having the cart content at top works for them or not. In my case it didn’t, I am still waiting to get a refund based on the 14 day trial policy.

    Once your company successfully add the option, please let me know so I can update my review, thank you!

    Plugin Support Sravan Bhaskaravajjula

    (@bhshravankumar)

    1 year, 2 months ago

    Hello @deisouss,

    Thank you for your response. Your suggestion has been promptly communicated to our internal team for their review and consideration.

    In the meantime, we are actively assisting you by providing Custom CSS via our support forum thread. I will continue our communication on that particular ticket for any further discussions or updates.

    Thank you!

    Thread Starter deisouss

    (@deisouss)

    1 year, 2 months ago

    Yes, we are still trying to figure it out. For now, if someone else needs it, adding this CSS will move the cart contents to the bottom of the checkout page on mobile:

    @media (max-width: 768px) {    .wcf-embed-checkout-form .woocommerce {        display: flex;        flex-direction: column-reverse;    }}

    The only issue is that it placed the cart contents underneath the Place Order button, so you still have to scroll down, review the order and then go back up to place the order.

    I alerted your developers where the DIV wrapper should located, let’s see if they can come up with a solution, even if it’s temporary until the feature it’s fully added, I will keep on updating!

    • This reply was modified 1 year, 2 months ago by deisouss.
    Thread Starter deisouss

    (@deisouss)

    1 year, 1 month ago

    I revised my review because Cartflows really tried to assist me, so they get an extra star for customer service. I am sorry things didn’t work out for the plugin to work with what we needed, but as the title of my review, it almost delivers all functionalities, most likely it’s perfect for customers that don’t need the option of selecting the shipping method at checkout.

    DCLVBS

    (@decalvibes)

    10 months, 3 weeks ago

    Hi @bhshravankumar

    are there any news regarding this request? I also want to move both checkout button and the order summary to the bottom of the checkout page on mobile devices. (Place order button underneath the order summary)

    @media (max-width: 768px) {    .wcf-embed-checkout-form .woocommerce {        display: flex;        flex-direction: column-reverse;    }}

    Works for the order summary, but not for the “Place Order”-Button.
    I am looking forward to hearing from you soon!

    Thanks in advance for your help!
    Br, Alex

    Plugin Support Sravan Bhaskaravajjula

    (@bhshravankumar)

    10 months, 2 weeks ago

    Hello @decalvibes,

    I want to clarify that while the suggestion has been added to our product roadmap, it is not yet available. However, it is planned for implementation in a future update. Unfortunately, I do not have an exact estimated time of arrival (ETA) at the moment, but rest assured it will be included in future updates.

    Thanks for your patience and cooperation.

Viewing 7 replies - 1 through 7 (of 7 total)
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