Title: Almasi Theme 404 error
Last modified: August 24, 2016

---

# Almasi Theme 404 error

 *  [aidl](https://wordpress.org/support/users/aidl/)
 * (@aidl)
 * [11 years ago](https://wordpress.org/support/topic/almasi-theme-404-error/)
 * I’m having an issue that I have not encountered before. I have been creating 
   a website and in the middle of it, decided to change the theme. I previewed the
   Alsami theme (the one with the diamond on the preview) and had clicked the customize
   link (while still in preview. It connected fine that time. I liked the theme 
   and clicked saved and activate. It started the”loading circle spinning in the
   middle of the page but never loads the activated customize menu page. I clicked
   the x button and went back to previous page to get to the dashboard menu and 
   tried again and got a 404 error page. I only got it once though. I also refreshed
   my other browser website viewing tab and the new theme was active. I can access
   everything else but the customize page. My website is [http://www.idl.allstaryouthdrumline.com](http://www.idl.allstaryouthdrumline.com)
   I hope you can help as I don’t know what else to do. I do not know anything about
   going into files etc. so if that is needed please tell me how to do it. thanks!!!!!

Viewing 2 replies - 1 through 2 (of 2 total)

 *  Theme Author [Brian Harris](https://wordpress.org/support/users/zgani/)
 * (@zgani)
 * [11 years ago](https://wordpress.org/support/topic/almasi-theme-404-error/#post-6082619)
 * Sorry about that – there was a bug in the customizer.php file that may have prevented
   the theme from loading in the customizer.
 * I’ve uploaded a revised version with a fix and its awaiting review – should be
   live in a few days time.
 * Regards,
    Zulf
 *  Thread Starter [aidl](https://wordpress.org/support/users/aidl/)
 * (@aidl)
 * [11 years ago](https://wordpress.org/support/topic/almasi-theme-404-error/#post-6082648)
 * Thanks, since I posted the above issue, I have changed to the Access Press root
   theme and it is also doing the same thing when it comes to the customize tab.
   This is the theme we have decided to stick with. Please let me know how to fix
   this as I can not continue till it is fixed. Thanks

Viewing 2 replies - 1 through 2 (of 2 total)

The topic ‘Almasi Theme 404 error’ is closed to new replies.

 * ![](https://i0.wp.com/themes.svn.wordpress.org/almasi/1.0.4/screenshot.png)
 * Almasi
 * [Support Threads](https://wordpress.org/support/theme/almasi/)
 * [Active Topics](https://wordpress.org/support/theme/almasi/active/)
 * [Unresolved Topics](https://wordpress.org/support/theme/almasi/unresolved/)
 * [Reviews](https://wordpress.org/support/theme/almasi/reviews/)

## Tags

 * [404Error](https://wordpress.org/support/topic-tag/404error/)

 * 2 replies
 * 2 participants
 * Last reply from: [aidl](https://wordpress.org/support/users/aidl/)
 * Last activity: [11 years ago](https://wordpress.org/support/topic/almasi-theme-404-error/#post-6082648)
 * Status: not resolved