Support » Plugin: Theme My Login » ALL users locked out

  • We are still testing our new BuddyPress site when we run into this issue.

    One user kept entering their login incorrectly and after so many times it locked them out. Then I tried logging into one of the WP Admins and it was locked out as well. Then I try to login with several other logins and on the first attempt to login with what is 100% the login info I get taken to the same /?login=false page.

    I changed the name of the /theme-my-login/ directory(to disable) and then went to /wp-admin/ and tried to login with the Administrator credentials. It says that the account is locked and to wait 30 minutes and try again.

    I see people having this same problem with this plug-in on a few other places throughout google but no real solution. Have you found one for this problem? We plan on having a lot of members, how could ONE member lock EVERY member’s account because they typed it in wrong so many times. How can a Subscriber attempting to login cause the MAIN Admin to be locked out?

    Is there a way to fix this issue? Besides deleting your plug-in? I really like the plug-in and would like to use it but this is a problem.

    Will update after I try and login again.

    Thanks in advance.

Viewing 7 replies - 1 through 7 (of 7 total)
  • It has been over an hour now and it still wont let me login with any login. Is there any of resetting this? The plug-in is not active… Can I do it with phpMyadmin?


    Plugin Author Jeff Farthing


    Not sure why I have to repeat this over and over but – if TML is no longer active, it is not the culprit.

    Once TML was deleted the problem went away. So how is it not the culprit?

    After it was deleted I still had to wait for the time to pass (an hour) without trying to log in to ANY of the accounts. Then I was finally able to log in through /wp-admin (since TML was now deleted)

    I reinstalled the plug-in and then disabled the ‘Security’ section and have found this to be a resolution, since there is no other solution that I can find or you can provide.

    I didn’t run into quite the same issue as you venicedesign, but someone was trying to login to my admin account and subsequently locked the credentials. I just wanted to add that the lock is stored with metakey: theme_my_login_security in the usermeta table of your wordpress database.

    If you do a search for that key, you should be able to address the issue manually in the future. (For instance, I left the metadata there and just changed the “is_locked” boolean in the serialized array from 1 to 0.)

    Plugin Author Jeff Farthing


    I am contemplating the best way to handle admin lockout. Do you guys think you should recieve an e-mail that your account has been locked with a link to unlock it?

    @aeg-wiz – thank you this info would have helped but I ended up just waiting it out.

    @jeff Farthing – I think that would be a great idea! This way there is some easy way to reset it. I was in a panic when it happened to me.

    Your suggestion sounds great.

Viewing 7 replies - 1 through 7 (of 7 total)
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