Support » Plugin: Event Tickets » ALL TICKETS ARE FREE – WTF?

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  • Sorry for my subject line, I was drunk.

    I can’t make the free version work so I will not be buying the full version.

    The email confirmation subject line says “Your Tickets From” and nothing else – there is no place to customize the email subject. No pricing appears on the email or the RSVP section of an event, that I can find, and no way to add additional text/html to the confirmation email. Again, at least that I can find. I scoured through your guides and tried editing all the email files I could to no avail.

    Plugin Contributor GeoffBel

    (@geoffbel)

    Hey @pflyz,

    Sorry this ticket went unattended for so long.

    RSVP tickets are actually meant for reservation only, not selling tickets that have a cost attached to it. For that, you will need Event Tickets Plus.

    You are correct, there is no HTML/text editor to customize the emails at this point (although that would be an awesome feature). But you can still customize pretty much everything in our products via a combination of template overrides and snippets.

    Just to set expectations, as you might know, the scope of our support is mostly to get our customers started on the right track and to help them in case of issues. We unfortunately do not provide complete support for customization.

    Best regards,

    Geoff B.

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