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[resolved] All themes are not visible (6 posts)

  1. chocaccro
    Member
    Posted 1 year ago #

    Hello,

    I'd like to download a theme but I don't see it in the list displayed when I edit the newsletter.
    I see some themes but apparently not all of them (I searched in free and premium). Fir example I don't see these themes : Garden, School and Café Newsletter.

    Thks for your help,
    Chocaccro

    http://wordpress.org/plugins/wysija-newsletters/

  2. MailPoet Staff
    Member
    Plugin Author

    Posted 1 year ago #

    Have you been able to get these themes since?

  3. chocaccro
    Member
    Posted 1 year ago #

    Hello,

    No, I tested again after the update and I still do not see all the themes.

    Thks for your help,
    Chocaccro

  4. Tung Wysija
    Member
    Posted 1 year ago #

    Hello Chocaccro,

    Most likely, there is a conflict between our plugin and a 3rd party theme/plugin.
    Can you please follow this guide?
    http://support.mailpoet.com/knowledgebase/list-of-plugins-that-may-cause-conflict/

    Try that and let us know.
    Cheers,
    Tung - from MailPoet team.

  5. chocaccro
    Member
    Posted 1 year ago #

    Hello,

    I tested with all plugins except Wysija deactivated.
    I also tested with another theme.

    I activated the debug mode and there was no script indicated.

    Unfortunately, some themes are still missing.
    It's very strange.

    Thks for your help,
    Chocaccro

  6. Ben
    Member
    Plugin Author

    Posted 1 year ago #

    This issue seems to be happening only on your server.

    If you haven't done so already, get in touch with us here : http://support.mailpoet.com/feedback/

    And we'll help you out.
    Cheers,
    Ben

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