Support » Plugin: Hustle - Email Marketing, Lead Generation, Optins, Popups » All the counters show the same number of shares

  • Resolved Rui Freitas

    (@rui-freitas)


    Hi.
    After having Hustle installed and configured, the counters show the same number of shares, i.e. 2 on Facebook and 0 on all the others.
    Can anyone help me?
    Thanks

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Nithin – WPMU DEV Support

    (@wpmudevsupport11)

    Hi @rui-freitas,

    I could notice the issue on your website. I tested in my server to see whether I could replicate the same but it works fine when tested.

    The issue seems more like a conflict, could you please check whether you get the same issue if you temporarily clear the minification enabled?

    I could notice a jQuery error in the console, so there could also be a chance the issue noticed might be due to a conflict.

    If you still notice the same issue even after clearing minification, then possible to run further tests by running a conflict test and see whether it works?

    Please check the following flow chart on how to run a conflict test:
    https://premium.wpmudev.com/wp-content/uploads/2015/09/Support-Process-Support-Process.gif

    Please do let us know how that goes so that we could assist further if needed. Looking forward to your response.

    Kind Regards,
    Nithin

    Thread Starter Rui Freitas

    (@rui-freitas)

    Hi Nithin.

    Thank you for your support.

    I haven’t found the source of the problem yet, but for now, I’ve overcome the “bug” by removing the counters and it’s perfect.
    Later, when I have more time, I will look for the error.

    Thank you.

    Best regards,
    Rui

    • This reply was modified 5 months, 1 week ago by Rui Freitas.
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