All texts work accept registration text to admin

  • liftedextracts

    (@liftedextracts)


    1 year, 8 months ago

    Hello, i just got this plugin installed and purchased credits. I went through and enabled the texts I want to receive and send. I have it setup so when a user places an order, the admin is texted as well as the customer. I tested to make sure that is working, which it is perfectly. I also correctly enabled the text to admin on new registration but for some reason whenever a new user is registered an sms is not sent. I am using profile builder’s custom login/registration forms but it syncs with woocommerce no problem. Hopefully we can figure out the issue so I can get working text alerts of new user registration.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author BulkGate

    (@woosms)

    1 year, 8 months ago

    Hello,

    could you please share your requirement to our support team to support@bulkgate.com?

    Please include your registration email, BackOffice (admin), FTP and a number of test order.

    Our specialist will check this for you.

    Regards,

    BulkGate team.

    Thread Starter liftedextracts

    (@liftedextracts)

    1 year, 8 months ago

    Hello, the test orders work fine, I receive the text messages. The issue is this settings — on the “Admin SMS” side for “Customer account > New customer” I have this enabled but I am not receiving the text messages. I am using profile builders enhanced login and registration page so maybe that is causing this issue. Hopefully this can be fixed. Please see picture for reference of setting I am not receiving texts for – https://i.gyazo.com/99e6b02410546d15d30de1443d5c5869.png

    Thread Starter liftedextracts

    (@liftedextracts)

    1 year, 8 months ago

    Hello, please,
    when user register on my site – no text message to me.
    when user place order on my site – I do receive text message

    both options are enabled in settings..

    Thread Starter liftedextracts

    (@liftedextracts)

    1 year, 8 months ago

    I switched from profile builders registration system to Digits wordpress registration system and I now receive the new customer registration texts.

Viewing 4 replies - 1 through 4 (of 4 total)
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