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[Resolved] All SlimStat windows accept for Right Now stopped working (disappeared)

  • I’m running WordPress 3.1 Multisite. I installed SlimStat 2.8.6 on my main blog and translated it into Polish and was happy with it for about 2 hours. Suddenly all the windows in the statistics accept for right now disappeared. I have checked with Firebug and no HTML was even loaded where they were supposed to be.

    The strange thing is that while this happened the dashboard widgets still worked and displayed current data.

    I have downgraded to 2.8.0 and now it works fine – the moment I upgrade to > 2.8.0 same thing happens.

    I have read the previous problems and I have plenty of memory (I don’t think that’s the issue).

    Please help me with this issue – I’m running shared hosting so I have access to phpMyAdmin but I don’t have direct MySQL logs.

    http://wordpress.org/extend/plugins/wp-slimstat/

Viewing 15 replies - 1 through 15 (of 33 total)
  • Plugin Author Jason Crouse

    @coolmann

    Hi there,

    I’m not sure what the problem could be in your case. Is the tracker working as expected? (in other words, do you see wp-slimstat.js included in your source code?) Also, I’m assuming you don’t see any warning message in your admin, telling you that something may be wrong with your settings.

    Could you post a screenshot describing the problem? Also, is the source code of those pages completely empty?

    Also, please post a description (from phpmyadmin) of your slimstat tables, and make sure that all the fields and their structure matches what is listed under the FAQs.

    Let’s see if we can find out what’s going on with your install 😉

    Cheers
    Camu

    Hi camu,

    Thank you for your answer.
    I have created a short screencast showing my issues that you can see here (it’s a non-public movie):

    Hope this will clear up some things – if You will need any extra information please let me know

    Plugin Author Jason Crouse

    @coolmann

    I watched the video. Could you try to enable WP DEBUG and see if you get any warning messages?

    I just installed WordPress 3.1 on my dev box, and WP SlimStat 2.8.6, loaded some data and went to see if it worked, and it works just fine.

    What’s your PHP memory limit?

    Thanks,
    Camu

    PS: thank you for willing to contribute to the project by providing a language file!

    Plugin Author Jason Crouse

    @coolmann

    One thing I’m noticing, though, is that Slimstat is way faster in WP 3.5, and excruciatingly slow with 3.1. Could it be a max_execution_time issue?

    Plugin Author Jason Crouse

    @coolmann

    Any news in your issue?

    Hi @camu,

    Sorry for the delay in my answers – it’s near christmass time and I’m struggling to find time to work 🙂

    I have checked my memory_limit and it’s 192MB on the server (checked via phpinfo();) and 128MB in wp-config in WP_MEMORY_LIMIT.

    I have turned on WP_DEBUG to true and it gives no error messages when it comes to slimstat – only a few Notices of undefined variables in my template – nothing more.

    I’m currently unable to upgrade higher than 3.1 because I’m using plugins that crash in the higher versions 🙁

    If you have any more ideas please let me know.
    You can contact me at expromo (at) expromo (dot) pl if you want to take a closer look.

    Plugin Author Jason Crouse

    @coolmann

    Send me a message after the holidays, I’ll take a look at your issue

    Hej @camu.

    OK great – I will contact you after the holidays.
    For now thank you for your help and I wish you and your hungry family all the best for the holidays 🙂

    Plugin Author Jason Crouse

    @coolmann

    Lol thank you!

    I have the exact same issue on one of my sites, started 2 days ago. I’m running WordPress 3.5

    Plugin Author Jason Crouse

    @coolmann

    Please go through the steps listed here above or at least answer those questions to troubleshoot your problem.

    Thanks
    Camu

    I’ve had this before on another site but it just fixed itself within a day.

    WP DEBUG gives no messages, php memory limit is 128MB, slimstat database size is 240KB. If you need any more let me know.

    Plugin Author Jason Crouse

    @coolmann

    Are you using any caching plugins?

    No, these are all the plugins I have installed on this site:
    Configure SMTP
    Contact Form Plugin
    Google XML Sitemaps
    Regenerate Thumbnails
    Sociable selecteren
    WordPress SEO
    WP SlimStat

    If you need any more specific debugging you can contact me at admin@cryptocur.com

Viewing 15 replies - 1 through 15 (of 33 total)
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