Support » Plugin: Genesis Dambuster » All settings removed after plugin update

  • I just updated the plugin on this client site and when I did so, all the pages/posts that tweaks enabled revert to the default settings and I’m going page by page to put them back in place. Just an FYI. I don’t need help. Just reporting the issue to you guys.

    The page I need help with: [log in to see the link]

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  • diywebmastery

    (@diywebmastery)

    OK – thanks for letting us know. We’ll look at that.

    Plugin Author Russell Jamieson

    (@powerblogservice)

    @webcami

    There is nothing in the plugin upgrade process that touches individual post/page settings. We cannot reproduce any issues with the upgrade process.

    This means the problem is likely an interaction with another plugin

    Are you running the Better Search Replace plugin? Apparently this seems to kill off Dambuster settings. If so, we would advise having this plugin disabled whenever you are updating other plugins.

    If you would like to send a support ticket to help at dambuster.com we can log in and investigate what is happening.

Viewing 2 replies - 1 through 2 (of 2 total)
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