• Resolved hogeybogey

    (@hogeybogey)


    ziziztime.com

    ok just to let you know what you’re dealing with here, my level of knowledge is pretty much non existent, I bought the site as a ‘going concern’ sort of thing and the most technical operation I have carried out is adding a few new products to it (which seemed to me to be a huge achievement) I struggle with the terminology of all things websitey, I almost fell apart just reading the ‘read this first’ post, so if you are kind/brave enough to offer help, please be patient with me.

    I backed up the site before upgrading to 4.2.2, and have attempted to restore it but the problem remains.

    The problem is that since I upgraded the site all the links are giving a 404-not found error. The home page loads without any problem but nothing else can be accessed.

    When I go to my dashboard (is that the backend?) I can access all the ‘edit areas’ pages, orders, posts, products everything, I can access the plugins too but nothing is available as the finished site (frontend?) other than the homepage.

    Please help
    Chris

Viewing 7 replies - 1 through 7 (of 7 total)
  • Thread Starter hogeybogey

    (@hogeybogey)

    Ok so that’s a pretty scary article, I spent as much time researching what some of the words mean as I did actually reading the article, but I guess if I am to get my head around this sort of thing I’d better get used to it.

    I assume that the stuff concerned with ugly and pretty permalinks are irrelevant as they are concerned with creating permalinks and I am having issues with permalinks that are already established.

    On the bit titled “Fixing Permalink Problems”

    It is subtitled “fixing .htaccess generation issues, but how do I know that that’s what my problem is? Is there a check I can carry out to make sure, or does the fact that my links don’t work mean that my problem is a .htaccess generation issue?

    The first step is to change file permissions but I find it both worrying and confusing. It advises that I must chmod the .htaccess file to 666, and then tells me that’s not recommended. It then says that I can change permissions to 660 to make it server-writable, but that will have the same limitations.

    So which do I do? Or should I do one then the other? How do I edit with the WordPress editor or what do I need to do once I have made it server-writable?

    Moderator keesiemeijer

    (@keesiemeijer)

    Hi hogeybogey

    First let’s do some troubleshooting steps, Try:

    • Flushing any caching plugins you might be running, as well as server and/or browser caches.
    • Deactivating all plugins (yes, all) to see if this resolves the problem. If this works, re-activate the plugins one by one until you find the problematic plugin(s). If you can’t get into your admin dashboard, try resetting the plugins folder by FTP or PhpMyAdmin (read “How to deactivate all plugins when you can’t log in to wp-admin” if you need help). Sometimes, an apparently inactive plugin can still cause problems. Also remember to deactivate any plugins in the mu-plugins folder. The easiest way is to rename that folder to mu-plugins-old
    • Switching to the Twenty Fifteen theme to rule out any theme-specific problems. If you can’t log in to change themes, you can remove the theme folders via FTP so the only one is twentyfifteen. That will force your site to use it.
    • Updating your permalinks by choosing the default permalink structure or re-saving your current structure at Settings > Permalinks in your admin panel. WordPress will rebuild the .htaccess file. If WordPress cannot automatically edit the .htaccess file, it will provide manual instructions after saving.
    • Renaming or deleting the .htaccess file by using FTP or whatever file management application your host provides. Make a backup of the file before you proceed with this step.
    Thread Starter hogeybogey

    (@hogeybogey)

    Hi keesiemeijer

    Thank You Thank You Thank You
    🙂

    I was unsure about the process of flushing caches, but before I came back for more help I decided to deactivate the plugins, checking my links after every deactivation, and lo and behold it worked!!!

    The conflict was with the ithemes security plugin, but I have now reactivated it and the site is still working.

    I really can’t thank you enough, it’s a huge weight off my mind
    Namaskar
    Chris

    Moderator keesiemeijer

    (@keesiemeijer)

    You’re welcome, I’m glad you resolved your issue 🙂

    I had a similar problem to hogeybogey – a number of pages not displaying after the 4.2.2 update.

    I deactivated all of the plugins and the pages still didn’t display. However, after reactivating all of the plugins everything worked.

    Thread Starter hogeybogey

    (@hogeybogey)

    Hi BHolloway
    Glad to hear the thread helped someone else too
    🙂

Viewing 7 replies - 1 through 7 (of 7 total)
  • The topic ‘All permalinks broken since 4.2.2’ is closed to new replies.