Hello @dimitrisv
Thank you for reaching out to us, we are here to help.
I have checked the GH thread you have opened before and read through the system report. The issue I see there, is that you have around 100 plugins installed, so the possibilities are very high that also this is caused by a plugin conflict.
We have not heard any reports that our plugin is blocking other plugins, so I would think that the combination of our plugin and another one is causing this outcome.
Again, the only solution for getting to a solution is to do conflict testing. I would expect that when you only activate WooCommerce and the payment plugins, you would not have this issue (and it’s worth a try to test and get some first quick testing results).
With the information we have now, we can’t really tell you what is causing this. Conflict testing seems the only way forward. Please let me know if there is anything we can do to help.
If you want to share other details/screenshots/logs, and you don’t feel comfortable sharing those details on a public forum, please open a ticket with our service desk. You can find the instruction for this here: https://paypal.inpsyde.com/docs/request-support/
(please add the URL of this thread in the ticket as well)
Kind regards,
Joost
Thank you! I have tried the activations-de-activations of related plugins but to no avail.
I will open a ticket as you suggested and provide you with full access to our stagging site to see for yourself.
Hello @dimitrisv
I will continue the support via the private support request and will mark this thread as resolved. Be aware that requesting access and providing such details is against the forum guidelines.
Kind regards,
Joost
