Support » Plugin: WooCommerce » All order not showing up in admin

  • Resolved Tony Sanjaya

    (@riderm4n)


    Hi,

    I move my WP to DO with Runcloud services. everything works, except Order List in admin page is gone. Need to refresh many times so it will showing up.

    here is my system status. I know its outdated, currently still updating.

    
    ### WordPress Environment ###
    
    Home URL: https://www.povilo.com
    Site URL: https://www.povilo.com
    WC Version: 2.5.5
    Log Directory Writable: ✔
    WP Version: 4.7.10
    WP Multisite: –
    WP Memory Limit: 512 MB
    WP Debug Mode: –
    Language: en_US
    
    ### Server Environment ###
    
    Server Info: Apache/2.4.29 (Unix) OpenSSL/1.0.2g
    PHP Version: 5.5.38
    PHP Post Max Size: 256 MB
    PHP Time Limit: 30
    PHP Max Input Vars: 1000
    SUHOSIN Installed: ✔
    MySQL Version: 5.5.5
    Max Upload Size: 256 MB
    Default Timezone is UTC: ✔
    fsockopen/cURL: ✔
    SoapClient: ✔
    DOMDocument: ✔
    GZip: ✔
    Multibyte String: ✔
    Remote Post: ✔
    Remote Get: ✔
    
    ### Database ###
    
    WC Database Version: 2.5.5
    : 
    woocommerce_sessions: ✔
    woocommerce_api_keys: ✔
    woocommerce_attribute_taxonomies: ✔
    woocommerce_termmeta: ✔
    woocommerce_downloadable_product_permissions: ✔
    woocommerce_order_items: ✔
    woocommerce_order_itemmeta: ✔
    woocommerce_tax_rates: ✔
    woocommerce_tax_rate_locations: ✔
    
    ### Active Plugins (37) ###
    
    Gravity Forms: by rocketgenius – 2.2.5
    Adminimize: by Frank Bültge – 1.11.4
    Advanced Custom Fields: by Elliot Condon – 4.4.12
    Ajax Upload for Gravity Forms: by Adrian Gordon – 2.7.5
    Akismet Anti-Spam: by Automattic – 4.0.3
    All In One WP Security: by Tips and Tricks HQ
    Peter
    Ruhul
    Ivy – 4.2.8
    
    ARI Adminer: by ARI Soft – 1.1.10
    Better Notifications for WordPress: by Made with Fuel – 1.6.5
    Check Email: by Chris Taylor – 0.5.5
    Contact Form 7 IE DatePicker and Number Spinner Fix: by Benjamin Klein – 2.6
    Contact Form 7: by Takayuki Miyoshi – 4.9
    Contact Form Submissions: by Jason Green – 1.5.6
    Disable Responsive Images: by Joseph Fusco – 1.1
    Easy Foundation Shortcodes: by oscitas – 2.5.0
    Font Awesome Icons: by Rachel Baker – 3.2.1
    Jetpack by WordPress.com: by Automattic – 6.0
    MailChimp for WordPress: by ibericode – 4.1.6
    Meta Slider: by Matcha Labs – 3.5.1
    NS Featured Posts: by Nilambar Sharma – 1.4.0
    PixelYourSite: by PixelYourSite – 5.2.1
    Postmark (Official): by Andrew Yates & Matt Gibbs – 1.9.5
    Really Simple SSL: by Rogier Lankhorst – 2.5.22
    Redirection: by John Godley – 2.6.5
    UpdraftPlus - Backup/Restore: by UpdraftPlus.Com
    DavidAnderson – 1.14.2
    
    User Role Editor: by Vladimir Garagulya – 4.35.3
    Veritrans - WooCommerce Payment Gateway: by Veritrans – 2.2.3
    Woo Checkout Field Editor Pro: by ThemeHiGH – 1.2.4
    Woocommerce Email Verification: by XLPlugins – 3.1.10
    Woo Custom Emails: by wp3sixty – 2.0.7
    WooComemrce Better Thumbnail Navigation: by Peter Elmered – 0.1.1
    WooCommerce JNE Shipping ( Exclusive Version ): by AgenWebsite – 8.1.14
    Reminder for WooCommerce Unpaid Orders: by MB Création – 2.7.2
    WooCommerce: by WooThemes – 2.5.5
    Yoast SEO: by Team Yoast – 5.7.1
    WP Fastest Cache: by Emre Vona – 0.8.7.8
    WP User Login Notifier: by Brajesh Singh(BuddyDev) – 1.0.2
    YITH WooCommerce Ajax Search: by YITHEMES – 1.5.3
    
    ### Settings ###
    
    Force SSL: –
    Currency: IDR (Rp)
    Currency Position: left_space
    Thousand Separator: ,
    Decimal Separator: .
    Number of Decimals: 0
    
    ### API ###
    
    API Enabled: ✔
    API Version: 3.1.0
    
    ### WC Pages ###
    
    Shop Base: #15 - /belanja-tas-wanita-terbaru/
    Cart: #7 - /cart/
    Checkout: #8 - /checkout/
    My Account: #9 - /my-account/
    
    ### Taxonomies ###
    
    Product Types: external (external)
    grouped (grouped)
    simple (simple)
    variable (variable)
    
    ### Theme ###
    
    Name: 
    Version: – 0 is available
    Author URL: 
    Child Theme: ✕ – If you're modifying WooCommerce on a parent theme you didn't build personally
    then we recommend using a child theme. See: How to create a child theme
    
    WooCommerce Support: Not Declared
    
    ### Templates ###
    
    Overrides: povilo/archive-product.php version - is out of date. The core version is 2.0.0
    povilo/woocommerce/cart/cart.php
    povilo/woocommerce/checkout/form-billing.php
    povilo/woocommerce/checkout/thankyou.php
    povilo/woocommerce/content-product.php version 1.6.4 is out of date. The core version is 2.5.0
    povilo/woocommerce/content-single-product.php
    povilo/woocommerce/emails/customer-completed-order.php
    povilo/woocommerce/emails/customer-new-account.php
    povilo/woocommerce/emails/customer-note.php
    povilo/woocommerce/emails/customer-processing-order.php
    povilo/woocommerce/emails/email-header.php
    povilo/woocommerce/emails/email-order-items.php
    povilo/woocommerce/loop/loop-start.php
    povilo/woocommerce/myaccount/form-login.php
    povilo/woocommerce/myaccount/form-lost-password.php
    povilo/woocommerce/order/order-details-customer.php
    povilo/woocommerce/order/order-details.php
    povilo/woocommerce/single-product/add-to-cart/simple.php
    povilo/woocommerce/single-product/price.php version 1.6.4 is out of date. The core version is 2.4.9
    povilo/woocommerce/single-product/product-image.php
    povilo/woocommerce/single-product/product-thumbnails.php
    povilo/woocommerce/single-product/tabs/tabs.php version 2.0.0 is out of date. The core version is 2.4.0
    
    : Learn how to update outdated templates
    
Viewing 6 replies - 1 through 6 (of 6 total)
  • And other things :

    I added this code to functions.php

    add_filter('woocommerce_registration_errors', 'registration_errors_validation', 10,3);
    function registration_errors_validation($reg_errors, $sanitized_user_login, $user_email) {
    	global $woocommerce;
    	extract( $_POST );
    	if ( strcmp( $password, $password2 ) !== 0 ) {
    		return new WP_Error( 'registration-error', __( 'Passwords do not match.', 'woocommerce' ) );
    	}
    	return $reg_errors;
    }
    add_action( 'woocommerce_register_form', 'wc_register_form_password_repeat' );
    function wc_register_form_password_repeat() {
    	?>
    	<p class="form-row form-row-wide">
    		<label>Konfirmasi Password</label>
    		<input type="password" class="input-text" name="password2" id="reg_password2" value="<?php if ( ! empty( $_POST['password2'] ) ) echo esc_attr( $_POST['password2'] ); ?>" />
    	</p>
    	<?php
    }
    

    but the result is showing up in admin page. It supposed to be in register page

    https://d.pr/i/i6Mm1a

    Plugin Support Andrew

    (@slash1andy)

    Automattic Happiness Engineer

    Hey there!

    To clarify more, is this what is missing on your site?

    http://cld.wthms.co/25nfnO

    The menu is therem but the list is gone

    https://d.pr/i/n9B8TJ

    Plugin Support yukikatayama

    (@yukikatayama)

    Automattic Happiness Engineer

    Hi @riderm4n,

    Thanks for that screenshot. Taking a look at your system status report, I see that WooCommmerce is at 2.5.5. The current version is 3.3.5. I would check to see if having the older version of WooCommerce is the issue. In order to do a safe test please do the following:

    Could you make sure you have a back up of your site, then create a staging site using this plugin WP Staging (https://wordpress.org/plugins/wp-staging/) or ask you host to create one for you? This creates a copy of your live site where you can make tests without affecting your live site.

    Then, please make sure all plugins/themes are updated (Do not update WooCommerce core yet!). One all other plugins/them has been updated, please incrementally update WooCommerce to the following versions. You can download them at https://wordpress.org/plugins/woocommerce/advanced/ (at the bottom of the page):

    Update to: 2.6.14 > 3.0 > then to the most recent, 3.3.5

    If that still does not help, in the staging site, please temporarily switch your theme to one of our default – Storefront or Twenty Seventeen, then deactivate all plugins except for one – WooCommerce. If it shows correctly, then it’s a theme or plugin conflict. Reactivating each plugin one at a time, then see if the issue pops up again will tell us which plugin is conflicting.

    Let us know how it goes!

    Hi,

    I belive this because of https://runcloud.io/, maybe software that they installed or something.

    Currently I not using it anymore, all good now

    Plugin Support yukikatayama

    (@yukikatayama)

    Automattic Happiness Engineer

    Awesome! Glad to hear things are working again.

    I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

    Thanks!

Viewing 6 replies - 1 through 6 (of 6 total)
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