Support » Fixing WordPress » All my sites are down after WordPress 4.9.2 auto-upgrade

  • Cannot log in to wp admin and this is what shows at site url:-

    [21-Jan-2018 13:47:45 UTC] PHP Warning:  mysqli_real_connect(): (HY000/1040): Too many connections in /home/momezz/public_html/wp-includes/wp-db.php on line 1531
    [21-Jan-2018 13:47:52 UTC] PHP Warning:  include_once(/home/momezz/public_html/wp-content/plugins/wp-super-cache/wp-cache-phase1.php): failed to open stream: No such file or directory in /home/momezz/public_html/wp-content/advanced-cache.php on line 20
    [21-Jan-2018 13:47:52 UTC] PHP Warning:  include_once(): Failed opening '/home/momezz/public_html/wp-content/plugins/wp-super-cache/wp-cache-phase1.php' for inclusion (include_path='.:/opt/cpanel/ea-php70/root/usr/share/pear') in /home/momezz/public_html/wp-content/advanced-cache.php on line 20
    [21-Jan-2018 13:47:52 UTC] PHP Warning:  mysqli_real_connect(): (HY000/1040): Too many connections in /home/momezz/public_html/wp-includes/wp-db.php on line 1531

    Client just called me, asking what the heck is going on! And rest of my own sites are down!!!

    HELP!

    The page I need help with: http://www.momezz.com

    • This topic was modified 1 year, 6 months ago by  Steve Stern.

    The page I need help with: [log in to see the link]

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  • Oooo.. Please tell me that you have recent backups? That may be your only solution at this point unfortunately.. You are not able to access wp-admin either which adds to the issue of not being able to debug.

    1. Upload your backups
    2. Check with hosting provider to see if they extract automatic backups
    3. Stop using WordPress Auto-Update – this is your worst wordpress enemy.

    Wish I could help more – perhaps someone else can divulge more.?.

    Moderator Steve Stern

    (@sterndata)

    Support Team Volunteer

    This is NOT something to resolve (at least not yet) by restoring a backup. There’s a problem at your host. Something Bad is happening with their database server. I’d contact the host first and ask them if the PHP process serving your sites can be restarted.

    This may also be a plugin or theme conflict. Please attempt to disable all plugins, and use one of the default (Twenty*) themes. If the problem goes away, enable them one by one to identify the source of your troubles.

    See http://www.wpbeginner.com/plugins/how-to-deactivate-all-plugins-when-not-able-to-access-wp-admin/

    Drew’s advice that “Stop using WordPress Auto-Update – this is your worst wordpress enemy.” should not be taken.

    • This reply was modified 1 year, 6 months ago by  Steve Stern.
Viewing 2 replies - 1 through 2 (of 2 total)
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