Support » Plugin: Google Analytics Dashboard Plugin for WordPress by MonsterInsights » All links on site are broken after 6.0.12 update

  • Resolved jhanten

    (@jhanten)


    After updating to the 6.0.12 version of your plugin all links on one of my websites (Georgiabulletin.org) fails to be clickable. Disabling your plugin corrects this issue, but means I am not tracking Google Analytics traffic.

Viewing 15 replies - 1 through 15 (of 20 total)
  • I switched the site back to 6.0.11 and the problem does not exist.

    • This reply was modified 2 years, 8 months ago by jhanten.
    Plugin Author chriscct7

    (@chriscct7)

    Hi there,
    After updating to 6.0.12 you will need to clear your frontend cache. Once you’ve done this if you still have issues, if you could post the URL of the site with issues, that’d help

    Thanks,
    Chris

    Yes, the cache was cleared on the server and from the browsers with no effects. The site (which is now running 6.0.11 of the plugin) is https://georgiabulletin.org

    Plugin Author chriscct7

    (@chriscct7)

    Hi there,
    Can you update it back to the .12 version so we can see the issue?

    Thanks,
    Chris

    Not at present, but if I get a chance I will create a staging copy of the site where I would be more than happy to do so for testing. At the moment I need to the site functional.

    I found the same problem on another one of our sites. We have cleared the server cache and the browser cache and the problem remains. By disabling your plugin and clearing the caches again the problem goes away. I have enabled your plugin so you can test the issue on the newest version.

    http://congress.archatl.com/exhibitors/become-an-exhibitor/

    The two links to PDFs files are not working at the bottom
    EC 2017 Exhibit Hall Floor Plan
    EC 2017 Registration and Terms and Conditions

    The browser (in this case Opera) shows the link, but when you click nothing happens.

    I’ve noticed this same issue on a handful of sites today after updating too. When clicking a bunch of data is logged to the dev tools js console and the link isn’t followed.

    `
    __gaTracker.hasOwnProperty(loaded)
    frontend.min.js:1 true
    frontend.min.js:1 __gaTracker.loaded
    frontend.min.js:1 true
    frontend.min.js:1 Event.which: 1
    frontend.min.js:1 El:
    frontend.min.js:1 <img src=​”https:​/​/​www.example.com/​wp-content/​themes/​example/​library/​images/​image.svg” alt=​”Link” class=​”desktop”>​
    frontend.min.js:1 Will track: true
    frontend.min.js:3 Link: https://m.example2.com/
    frontend.min.js:3 Extension:
    frontend.min.js:3 Protocol: https:
    frontend.min.js:3 External: true
    frontend.min.js:3 Current domain: example.com
    frontend.min.js:3 Link domain: m.example2.com
    frontend.min.js:6 Type: external
    frontend.min.js:6 Control Key: false
    frontend.min.js:6 Shift Key: false
    frontend.min.js:6 Meta Key: false
    frontend.min.js:6 Which Key: 1
    frontend.min.js:6 Target: false
    `

    clearing caches seems to resolve the issue. frustrating, but at least it works.

    I’m also having this issue but with outbound links, only.

    In my case, setting “Track outbound clicks and download links?” to “No” in this plugin’s settings resolves the issue.

    When the setting is set to “Using Javascript (recommended)” I see the following output in the browser debug console and the click event is consumed:

    
    __gaTracker.hasOwnProperty(loaded)
    true
    __gaTracker.loaded
    true
    Event.which: 1
    El: 
    <span>Order Today!</span>
    Will track: true
    Link: Outbound URL
    Extension: 
    Protocol: https:
    External: true
    Current domain: sparkellc.com
    Link domain: www.amazon.com
    Type: external
    Control Key: false
    Shift Key: false
    Meta Key: false
    Which Key: 1
    Target: false
    

    I edited the line that starts with “Link:” to avoid placing an amazon.com URL to our product in this forum.

    • This reply was modified 2 years, 8 months ago by Ed Gifford. Reason: I added browser console output to my message

    @chriscct7

    I found the issue on another of our sites. I haven’t turned off the setting for “Track outbound clicks and download links” so the issue is still happening. I left it like this intentionally in case you need to see it in action.

    If it helps, take a look at this page:
    https://www.delawarelivablelawns.org/certified-businesses

    The click on the link for R&L Irrigation Services, Inc. is being consumed by Javascript.

    I imagine the other links on the page work because they are internal or target=_blank.

    Thanks and great plugin! Let me know if you need any other debugging.

    thanks @ecgifford, setting “Track outbound clicks and download links?” worked for me too on a few dozen affected sites.

    Plugin Author chriscct7

    (@chriscct7)

    Hi there,
    We’ve identified the issue which is being caused by a boolean variable getting improperly set as a string in the outbound JS. We will have a release out within the next 30 minutes as version 6.0.13.

    -Chris

    Plugin Author chriscct7

    (@chriscct7)

    The release is out

    -Chris

    Except the new release does nothing to fix the problem. You guys should be testing releases before publishing them. My busy site has been down for half a day because of the issue and after updating to 6.0.13 and clearing all caches, the problem remained.

    Plugin Author chriscct7

    (@chriscct7)

    What is your website url?

    -Chris

    Here it is: Photography Life

    I figured out what’s broken. It is the “Track outbound clicks and download links” feature. The moment it is enabled, the debug mode gets turned on. Please fix ASAP, as I am sure many plugin users are utilizing this feature.

Viewing 15 replies - 1 through 15 (of 20 total)
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