Support » Plugin: picu - WordPress Photo Proofing Gallery » All images imported in landscape orientation

  • Resolved adrienm

    (@adrienm)


    No matter how the image files are rotated in any other software and saved, Picu imports everything as landscape oriented images. This means clients would have to tilt their heads sideways to preview portrait oriented images! There doesn’t seem to be any facility like that which is built into stock WordPress to re-orient the image via rotation. I understand the desire to separate the proofing galleries from the main WordPress media gallery, but the drawback is this pretty glaring problem. Has no one encountered this before? Does everyone only upload landscape oriented photographs or square ratio photographs?

Viewing 4 replies - 1 through 4 (of 4 total)
  • Note, I see now that in fact, the proofing gallery is NOT independent of the WordPress media gallery, and any images uploaded by Picu show up there, where I can edit in normal fashion including rotation. It would be nice however if when clicking the ‘edit/upload’ button in Picu if the normal Media Gallery window were displayed to the user with the normal editing functions available without having to switch away from Picu/Collections and then opening Media Gallery to edit each photo.

    Plugin Author Florian Ziegler

    (@florianziegler)

    Hi!

    Let’s try to solve this!

    • We have not seen this behaviour. When you upload the wrongly oriented images somewhere else, let’s say a blog post, is the orientation correct there?
    • picu images should not show up in the media library. We had that happen before, when another plugin interfered with image filtering.
    • Can you please provide a link to a collection, where this is happening?
    • Also, please go to “picu > Settings > Debug Info” and send us the contents of this page.
    • If you do not want to post this information publicly, please use our email address: support@picu.io.

    Cheers
    Florian

    I ran some tests with other images. It seems the offending images were rotated with Apple Preview.app. Apparently, Preview does not actually rotate the image, but indicates in the EXIF data that it is rotated. Some apps will display it properly, some won’t. (Those that don’t read the EXIF data I presume) I tried opening one of them in GIMP and this is where I discovered this issue. GIMP informed me the EXIF data said it was rotated and I was prompted to actually rotate the image or leave it. I told GIMP to rotate the image, saved it again, and now Picu (and WordPress) import the image in proper portrait orientation.

    I don’t mind that the images show up in the gallery as this allows me to correct any issues I didn’t catch before uploading. However, if you are curious as to which plugins might be responsible for this behavior, I’ve included my Debug Info.

    Thank you for your assistance!

    Setting Value
    WordPress version 4.7.3
    Active plugins contact-form-7, custom-related-products-for-woocommerce, disable-google-fonts, email-log, email-tracker, loginpress, mailchimp-for-wp, password-protected, picu, regenerate-thumbnails, simple-history, types, woocommerce-google-analytics-integration, woocommerce-pdf-invoices-packing-slips, woocommerce-xml-csv-product-import, woocommerce, wp-all-import, wp-donottrack, wp-fastest-cache, yikes-inc-easy-custom-woocommerce-product-tabs
    picu version 1.0.0
    PHP version 7.0.17
    MySQL version 5.6.28-76.1-log
    Server Apache
    Operating System Linux
    Safe Mode Off
    Maximum execution time 120 seconds
    Server Time 19:15
    Blog Time 14:15
    Blog language en-US
    MySQL client encoding utf8mb4
    Blog charset UTF-8
    PHP memory limit 768M
    Maximum upload file size 128 MB
    WordPress memory limit 40M
    WordPress maximum memory limit 768M
    Memory in use 10.00 MB
    ASP style PHP tags Off
    Loaded PHP extensions Core, PDO, Phar, Reflection, SPL, SimpleXML, Zend OPcache, bcmath, bz2, calendar, cgi-fcgi, ctype, curl, date, dba, dom, enchant, exif, fileinfo, filter, ftp, gd, gettext, hash, iconv, imap, intl, ionCube Loader, json, ldap, libxml, mbstring, mcrypt, memcached, mysqli, mysqlnd, openssl, pcntl, pcre, pdo_mysql, pdo_pgsql, pdo_sqlite, pgsql, posix, pspell, readline, session, shmop, soap, sockets, sqlite3, standard, sysvmsg, sysvsem, tidy, tokenizer, wddx, xml, xmlreader, xmlrpc, xmlwriter, xsl, zip, zlib

    Plugin Author Florian Ziegler

    (@florianziegler)

    Glad you found what was causing it!

    And thanks for including your debug data anyways. Much appreciated!

    Cheers
    Florian

Viewing 4 replies - 1 through 4 (of 4 total)
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