All good, mail sent, but didn’t get the e-mail

  • Resolved Krisztian Kormos

    (@darkchris)


    1 year, 12 months ago

    Hello

    Status: Sent
    Solution: All good, mail sent.
    Delivery-URI: smtp:none:none://localhost:25
    Type: Default
    Mailer type: PostSMTP
    I didn’t see any wp_mail problems.

    But, I didn’t get the e-mail, I checked the spam folder also and did this multiple times without success.

    Extra info:
    The domain is came from another provider, and I’m not sure that is that relevant or not, but these settings are working fine on other sites and this is the only difference between them.

    What can I do in this case?

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Muhammad Haseeb

    (@haseeb0001)

    1 year, 11 months ago

    Hi @darkchris

    let me know which mailer server are you using and also let me know the Mailer type.

    Thanks

    Plugin Support Muhammad Haseeb

    (@haseeb0001)

    1 year, 10 months ago

    @darkchris

    We haven’t heard from you so we’re going to mark this thread as resolved. Feel free to open a new one if you need it.

    Thanks

    Thread Starter Krisztian Kormos

    (@darkchris)

    1 year, 9 months ago

    @haseeb0001

    I sent the Mailer type clearly above with bold
    + so many another parameters.

    Status: Sent
    Solution: All good, mail sent.
    Delivery-URI: smtp:none:none://localhost:25
    Type: Default
    Mailer type: PostSMTP

    Our clients gave us the feedback constantly, the e-mail didn’t arrive them.
    I can confirm that, by the e-mail test part of plugin it says send successfully but can’t find in my gmail account nor in the spam folder.

    It seems the plugin does not works with the basic mail() function.

    So the problem still exists.

    Unfortunately we are considering to try out another SMTP plugins, because this started to not working for us on multiple servers.

    Plugin Support Muhammad Haseeb

    (@haseeb0001)

    1 year, 9 months ago

    @darkchris

    These are configuration and settings issues, please provide the Diagnostic test report and Settings Page > Account tab screenshot.

    Also, use Send A test mail feature and share the report of Send test mail with me.

    Thanks

Viewing 4 replies - 1 through 4 (of 4 total)
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