Title: all gone
Last modified: February 27, 2018

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# all gone

 *  [gudrunf](https://wordpress.org/support/users/gudrunf/)
 * (@gudrunf)
 * [8 years, 1 month ago](https://wordpress.org/support/topic/all-gone/)
 * I have the newsletter plugin and suddenly everything we ever did is swiped away,
   all our addresses, all our templates, texts, pictures. What happened? PLEASE 
   restore!
 * The page I need help with: _[[log in](https://login.wordpress.org/?redirect_to=https%3A%2F%2Fwordpress.org%2Fsupport%2Ftopic%2Fall-gone%2F%3Foutput_format%3Dmd&locale=en_US)
   to see the link]_

Viewing 4 replies - 1 through 4 (of 4 total)

 *  Thread Starter [gudrunf](https://wordpress.org/support/users/gudrunf/)
 * (@gudrunf)
 * [8 years, 1 month ago](https://wordpress.org/support/topic/all-gone/#post-10023653)
 * We are 22 hours further, nobody has re[plied to my plea. Who else has installed
   Icegram, rainmaker and Emailsubscribers? How can it be possible that all mails,
   all addresses, all trace that we actually worked with this program has vanished????
   Has anybody experienced this before? We lost so much due to this, more than 1000
   contacts are gone! Please somebody help us here!
 *  [Prathamesh Palve](https://wordpress.org/support/users/prathameshp/)
 * (@prathameshp)
 * [8 years, 1 month ago](https://wordpress.org/support/topic/all-gone/#post-10024695)
 * [@gudrunf](https://wordpress.org/support/users/gudrunf/)
 * The plugin does not delete any data by itself.
    Even if the plugin is deactivated
   or deleted, the data would still remain in the database.
 * Kindly check if there was any recent issue witht the database. Also, ask the 
   host for the whole data backup and try restoring it some where.
 * Kindly let me know your views on the same.
 *  [Prathamesh Palve](https://wordpress.org/support/users/prathameshp/)
 * (@prathameshp)
 * [8 years, 1 month ago](https://wordpress.org/support/topic/all-gone/#post-10024708)
 * [@gudrunf](https://wordpress.org/support/users/gudrunf/)
 * Adding to the above reply, we do not store any data at our end. All the data 
   is always stored on the server where the website is hosted on.
 *  [Prathamesh Palve](https://wordpress.org/support/users/prathameshp/)
 * (@prathameshp)
 * [8 years, 1 month ago](https://wordpress.org/support/topic/all-gone/#post-10026616)
 * [@gudrunf](https://wordpress.org/support/users/gudrunf/)
 * Was your host able to provide you with the backups?
    Do you have a backup exported
   of all your subscribers previously? Kindly let me know your views on the same.

Viewing 4 replies - 1 through 4 (of 4 total)

The topic ‘all gone’ is closed to new replies.

 * ![](https://ps.w.org/email-subscribers/assets/icon-256x256.png?rev=2274172)
 * [Email Subscribers & Newsletters - Email Marketing, Post Notifications & Newsletter Plugin for WordPress](https://wordpress.org/plugins/email-subscribers/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/email-subscribers/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/email-subscribers/)
 * [Active Topics](https://wordpress.org/support/plugin/email-subscribers/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/email-subscribers/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/email-subscribers/reviews/)

## Tags

 * [rainmaker](https://wordpress.org/support/topic-tag/rainmaker/)

 * 4 replies
 * 2 participants
 * Last reply from: [Prathamesh Palve](https://wordpress.org/support/users/prathameshp/)
 * Last activity: [8 years, 1 month ago](https://wordpress.org/support/topic/all-gone/#post-10026616)
 * Status: not resolved