All FAQs appear open

  • avenirthinking

    (@avenirthinking)


    6 years ago

    After updating to 0.9.1, all the FAQs appear open (and not closeable). I’m also using the Academy Pro child theme. How to fix? Thanks –

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Contributor Nick C

    (@modernnerd)

    6 years ago

    Hi, @avenirthinking.

    Does your site include the ‘js’ class in your body tag when viewing it in your browser’s inspector?

    It normally looks like this:

    Screenshot showing js class in body tag

    If that’s missing, the FAQs will appear open and uncloseable by default. The plugin usually adds the js class for you. If it’s missing you could try:

    – Clearing all site and browser caches to make sure the latest version of plugins/genesis-simple-faq/assets/js/min/jquery.genesis-simple-faq.min.js is being loaded. (Version 0.9.1 of that file contains the string addClass("js").)

    – Disabling other plugins temporarily (minification and caching plugins in particular could cause this).

    – Double-checking that version 0.9.1 of the plugin is installed and active.

    I tested Genesis Simple FAQ 0.9.1 with Academy Pro just in case; the js body class is present, and all FAQs appear closed by default and will open:

    Screencast showing Genesis Simple FAQ sections closed by default and opening on click.

    Plugin Contributor Nick C

    (@modernnerd)

    6 years ago

    On further review, it appears this may be a bug in the plugin. It can be fixed for now by:

    1. Editing wp-content/plugins/genesis-simple-faq/genesis-simple-faq.php using an FTP application or via Plugins → Editor if available.

    2. Changing this line:

    public $plugin_version = '0.9.0';

    To this:

    public $plugin_version = '0.9.1';

    The site should then load the latest version of the plugin’s JavaScript, and the FAQs will appear closed by default.

    I have reported this to the StudioPress plugin team.

Viewing 2 replies - 1 through 2 (of 2 total)
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