Support » Plugin: Ultimate Member – User Profile, Registration, Login, Member Directory, Content Restriction & Membership Plugin » all cover photos have 300px width

all cover photos have 300px width

  • docbt

    (@docbt)


    3 years, 4 months ago

    Hi,

    after the update to version 2.1.1 the source files of all my cover photos are only in 300px width (cover_photo-300.jpg).

    All other files (cover_photo-600.jpg …) are present but the responsive code seems to be broken.

    <div class="um-cover-e" data-ratio="2.7:1" style="height: 253px;"><img src="/wp-content/uploads/ultimatemember/1/cover_photo-300.jpg?1574277779" alt=""></div>

    Can you confirm this issue?

    Greetings
    doc

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Contributor Champ Camba

    (@champsupertramp)

    3 years, 4 months ago

    Hi @docbt

    Could you please try changing the option selected in Profile Cover Size?

    Go to WP Admin > Ultimate Member > Settings > Appearance > Profile.

    Please change the selected value of Profile Cover Size to “Original Size”.

    Let us know if this resolves the issue.

    Regards,

    Plugin Contributor Champ Camba

    (@champsupertramp)

    3 years, 3 months ago

    Hi @docbt

    This thread has been inactive for a while so we’re going to go ahead and mark it Resolved.

    Please feel free to re-open this thread if any other questions come up and we’d be happy to help. 🙂

    Regards,

    Thread Starter docbt

    (@docbt)

    3 years, 3 months ago

    Hi @champsupertramp,

    thanks. I changed the values for profile and cover sizes to “original size” and it workes for the desktop version.

    But on mobile devices I still see the thumbnails for the covers and the quality is poor…

    Is there a way to disable the mobile versions completely?
    Shouldn´t it be original size with my settings?

    Greetings,
    doc

    Plugin Contributor Champ Camba

    (@champsupertramp)

    3 years, 3 months ago

    Hi @docbt

    Did you set the image quality to higher value in the upload settings?

    Could you please provide screenshots of the issue?

    Regards,

    Thread Starter docbt

    (@docbt)

    3 years, 3 months ago

    2 upload cover thumbnail sizes are set 300px and 600px.

    Minimum and maximum cover widths are set to 822px.

    On my tablet and smartphone I see the 300px version of the cover…

    <img src="/wp-content/uploads/ultimatemember/1/cover_photo-300.jpg" alt="" />

    I deleted the 300px thumbnail upload size for testing and still see the 300px version.

    Unbenannt

    Unbenannt2

    • This reply was modified 3 years, 3 months ago by docbt.
    • This reply was modified 3 years, 3 months ago by docbt.
    Thread Starter docbt

    (@docbt)

    3 years, 3 months ago

    It works, if I delete all generated thumbnails manually from the upload directory 👍

    Is it possible to deactivate the thumbnail generation on upload?

    If I delete all upload thumbnail sizes and click on save, it doesn´t save…

Viewing 6 replies - 1 through 6 (of 6 total)
  • The topic ‘all cover photos have 300px width’ is closed to new replies.

Topic Tags

Views