Thread Starter
amdbta
(@amdbta)
Could there be a security issue with the plugin, as there has been over 200 fake users put in the system, and some of our own users, has received mails from our site, that we haven’t send?!?
Hi amdbta,
We have updated our plugin on different sites to recreate the issue, but have not noted any problems so far. Is it possible that multiple WordPress users are working on the website? Perhaps, the account has been modified to a lower level access than an admin’s.
What is specifically appearing on the back-end? If you could send us a link with screenshots, it would be very helpful.
If your user is still set to an admin’s, we may suggest you simply deleting and reinstalling the plugin.
Let us know if this clears out the issue.
Best regards,
Thread Starter
amdbta
(@amdbta)
How can I link to a screenshot?
If I delete the plugin and install it again, won’t I loose all the users and their passwords and so on?
Thanks – Lene
Hi amdbta,
You may upload your image to a free image hosting website, such as https://postimage.org/, and provide us with direct links to the screenshots.
As for uninstalling the plugin, all the information should still be in your database, so you should not be losing any of the users.
Additionally, could you let us know if the users that have been added to the system were pending accounts?
Best regards,
Thread Starter
amdbta
(@amdbta)
Tried deinstalling and installing again – same result – se screendumps:
[ Moderator note: link fixed. ]
https://postimg.org/image/4smfslwwj/
the users, that has beed added are not pending accounts – looks like a computer attack – the names doesn’t make sense …
best regards
Lene
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This reply was modified 7 years, 7 months ago by
Jan Dembowski.
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This reply was modified 7 years, 7 months ago by Jan Dembowski. Reason: Fixed image link
Thread Starter
amdbta
(@amdbta)
Tried uninstalling the plugin and installing it again – same result – see screendumps:
https://postimg.org/image/bhsz8mi8j
https://postimg.org/image/4smfslwwj
The new users, that has been added to the system has names, that makes no sense at all, so looks like an computer attack!?!
Best regards
Lene
Moderator
Jan Dembowski
(@jdembowski)
Forum Moderator and Brute Squad
Side note: @amdbta That bbcode stuff for [url] and [img] doesn’t work here. It does trigger the spam filter though. 😉
The new users, that has been added to the system has names, that makes no sense at all, so looks like an computer attack!?!
Have you enabled user registration? They may be registering that way.
Hi amdbta,
If you’re receiving spam registrations/submissions, you should enable “Captcha” in the “Premium” area of the “Options” tab.
Thread Starter
amdbta
(@amdbta)
OK about Captcha, but that doesn’t solve the current situation, where all tabs are empty as shown on the pictures I send you …
best regards
lene
Hi amdbta,
Are there any JavaScript errors (in the console) on the tab pages that don’t load? It definitely looks like a conflict with another script or something from another plugin or the theme.
