Support » Plugin: Anti-spam » All Comments Now Span

  • Resolved ptemple

    (@ptemple)



    On Friday, after I upgraded to the new version of anti-spam, every comment anyone made was rejected as spam (“comment is a spam’). On my site, which is an active trading site, I get comments all day long, but I require registration with wishlistmember. You must be logged in to leave a comment.

    However, no logged in member was able to leave a comment after the upgrade, and neither was I. I could leave one in the comments queue in answer to a past comment (as an administrator) but not on any page on the site as a logged in member.

    So, I’ve rolled back to 4.4 in the interim.

    The page I need help with: [log in to see the link]

Viewing 15 replies - 1 through 15 (of 26 total)
  • Plugin Author webvitalii

    (@webvitaly)

    Hi Ptemple.
    Do you use any caching or CDN plugins on your website?
    If you want you can submit a comment via feedback form and we can continue to chat via email.

    Plugin Author webvitalii

    (@webvitaly)

    • This reply was modified 5 months, 3 weeks ago by  webvitalii.

    I use autoptimize but nothing. I use the Thesis framework, which is very fast, so need need for caching or CDN.

    “but nothing else”

    Plugin Author webvitalii

    (@webvitaly)

    I see an error when I try to submit a comment on your website (being not logged in): “ERROR: please fill the required fields (name, email).”
    And there is no name and email fields in the comments form, which is not usual.
    How should your comment form work for not logged in users?

    As I said, I don’t allow non-logged in users to comment. I had too many problems with trolls leaving ignorant comments. It’s a stock market analysis site and so you get trolls who undermine the main message.

    But I still get lots of spam behind the scenes. It started again once I removed the plugin.

    I can set you up as an admin if you want to look around internally.

    Plugin Author webvitalii

    (@webvitaly)

    Ok, please submit this feedback form here to exchange the email information: http://web-profile.net/contact/

    I am getting the same error message, every time I try to answer a comment I get “Comment is spam”. It blocks me every time, logged in or not, but I did get five comments over the weekend, so somethings are getting through, but that is a very low comment total for me. As soon as I deactivate the plug-in, the message goes away.

    I don’t know how to roll back, so at the moment it remains deactivated. I also use Thesis theme, and additionally Cloudflare and W3 total cache. My website is bobinoz.com.

    Any suggestions would be greatly appreciated.

    Thanks, Bob

    Plugin Author webvitalii

    (@webvitaly)

    Hi bobinoz.
    If some comments passed thru that means that the issue is not happening 100% of the time.
    I think your issue is outdated cache for pages or/and outdated CDN cache for files (low chances for this one).
    So I recommend to clear W3 total cache (primary and required) and clear CDN cache (secondary and probably optional) after activating the plugin.

    • This reply was modified 5 months, 3 weeks ago by  webvitalii.

    Bobinoz,
    I always keep a backup of my website on my hard drive, so I had an earlier version of the plugin (4.4). I just removed 5.0 and installed the old one.

    Peter

    Plugin Author webvitalii

    (@webvitaly)

    BTW you can always download the older version of the Anti-spam plugin if needed on this page: https://wordpress.org/plugins/anti-spam/advanced/

    • This reply was modified 5 months, 3 weeks ago by  webvitalii.
    • This reply was modified 5 months, 3 weeks ago by  webvitalii.

    I’ve sent login information a second time. Antoine told me you didn’t get it and seems to be looking for some kind of video (I don’t understand what he’s talking about.

    I just sent it again (with a new password) to Antoine’s address.

    Peter

    I have two Antoines contacting me (one is a new client), so I’ve sent the login info to the wrong person. Is there an email address I should send it to again?

    My email is peter@worldcyclesinstitute.com

    Peter

    Plugin Author webvitalii

    (@webvitaly)

    Hey Peter, I have sent you an email.

Viewing 15 replies - 1 through 15 (of 26 total)
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