Hi,
Sorry, I am not able to replicate your issue.
Please use the following troubleshooting steps.
Check your software version.
1 ) Check if you are using latest Hueman and Hueman Addons plugin, Update them if you are not using latest version.
Next step is to check for plugin conflict.
1) If you are using a server cache or cache plugin, please clear it’s cache content and disable caching via it’s settings.
2) Proceed to disable one plugin at a time, clear browser history and re-visit your customizer. Check if it’s working properly.
Do this until you find the plugin that’s causing this issue, please replace with an alternative plugin.
Thank you
Hi Denzel,
ok, thank you for your help.
Is it necessary to use the Hueman Addons Plugin? Until now I don’t use it.
Thank you
Karsten
Hi,
The plugin will allow you to have social share bar and some shortcodes.
It also adds the multiple customizer interface.
http://docs.presscustomizr.com/article/256-using-the-customizer-in-the-hueman-wordpress-theme
Not sure, if it will cause any issue if you are not using Hueman addons plugin.
The theme author developers both theme and plugin together.
Thank you
Hi Denzel,
yes, I have now activated the plugin and I have also experienced the multiple customizer interface.
But I am still not happy.
Now the right sidebar on my Blogpage suddenly disappeared and I can not activate it.
Do vou have any idea for help?
Thank you
Karsten
Ok, I have solved the issue.
Thank you
