So after nicely asking a few questions in their comments section, then seeing that none of my comments were being moderated or addressed, yet many others after me were- I posted “why aren’t my comments being moderated” I then receive this email from Alec:
Subject: Rude notes won’t help your situation
We don’t have to post anything until we are ready to do so.
This is our website not yours.
The last part of your name seems eponymous.
My last name is Burdick by the way, So he’s resorted to middle school name calling and making fun of my last name, in addition to hypocritically calling me rude.. Never have I experienced such poor customer support. I only asked why my comments/questions weren’t getting moderated, because it would appear to me that they weren’t being seen.
I fully understand that the developers of the plugin are offering it to the public at no cost, and I do appreciate that. Never was I demanding of them, nor do I deserve this type of treatment..
Just wanted the rest of the community to be aware of what kind of people are being FolioVision.
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