Support » Plugins and Hacks » [Resolved] Album won't display gallery

[Resolved] Album won't display gallery

Viewing 15 replies - 1 through 15 (of 31 total)
  • I doubt you’re doing anything wrong. I’m having the same issue. It must be a bug.

    Anyone else experiencing the same issue?

    Yeah i’m having the same issue. The album lists the galleries just fine but get an error 404 when i click on the gallery.


    Running latest versions of WordPress and NextGEN

    Same issues here. I get a spinning loader and nothing happens. Running latest version.

    Plugin Author photocrati


    Could you all let us know if when you go to Gallery >> Options > General Options and select ‘Activate Permalinks’, save changes, if the problem is then resolved?

    Could you all let us know if when you go to Gallery >> Options > General Options and select ‘Activate Permalinks’, save changes, if the problem is then resolved?


    In Photocrati, my drop down menus won’t work AND when I click on a thumbnail image the full size image won’t display using the “thumbnails” gallery style. I have only TWO plugins, Akismet and WP Backitup Lite, and I disabled both and re-enabled both and there was no change either when they were disabled or re-enabled. I am using the latest version of Photocrati, WordPress, WP Backitup Lite and Akismet. I tried this on Safari and Firefox with no change in the wrong behavior (still not working). The site has been working fine in the past (last few days) and I am baffled as to what is happening here.

    I do not have Jetpack and I have tried switching my permalinks from “month and name” to “numeric” and back with no luck–still not working. I don’t see an “activate permalinks” option, perhaps because I am already using them?

    website is dancephotographer.com

    Plugin Author photocrati


    @wp-paolo , This NextGEN Gallery forum is not for Photocrati Theme support. Please contact us through our Theme support member area http://members.photocrati.com , a member of our support team will be able to help you resolve that error as quickly as possible. 🙂


    It won’t let me use the contact form on the Photocrati Site, even though I bought the Theme. I have left a few messages at http://www.photocrati.com/contact/ since that is the only place it will let me leave a message.

    Maybe you could forward my issue to them directly for me?

    Plugin Author photocrati


    Not seeing any emails from you (or more accurately with ‘Paolo’ or your site url dancephotographer.com . Did you contact us through http://www.photocrati.com/contact today? You might also try emailing directly to support@photocrati.com for Theme related support questions. Thanks!

    I sent three emails from paul@creativeantics.com last night/early this am. I will send again to support@photocrati.com. Thanks for the email address to send to.

    Got a response already from Photocrati support that may be relevant to the NextGen issue. The prob I am having has to do with a global update to JQuery 1.9 which occurred late in the day on January 15th. They suggested I comment out line 169 and 170 (by adding // to the front of each line) in the PHP header file (for the Photocrati Theme) which they said is a temp fix until they get a more permanent one in place—but it totally worked!

    So perhaps the NextGEN gallery is affected by the global update to JQuery 1.9 as well? I am not a coder so just posting here to perhaps shed some more light on a possible area to check out.

    Thanks to the fast response of Photocrati (once I figured out how to reach them properly)!

    I have tried your solution. It did not work for me. I still get the spinning loader. Help!

    URGENT!! I am having similar problems with the NextGEN v. 1.9.10 Galleries and Albums. At http://susiewinton.com/wp/3-dimensional/, the albums and galleries worked pretty well, but after updating the Gallery plugin to v. 3.8.1 when we click on the gallery image within an album we get a 404 error. I am using FF18 and have the same problem in IE8.

    One strange thing… I followed the suggestion above and activated permalinks; this made the album at http://susiewinton.com/wp/2-dimensional display the gallery but the actually show does not work, but only clicks to individual images.

    This is a really big problem for us because the website is set to go public in a few days. Please help!

    Using WordPress 3.5.

    I too am having this problem. Anyone have any luck with a solution?

Viewing 15 replies - 1 through 15 (of 31 total)
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