Support » Plugin: rtMedia for WordPress, BuddyPress and bbPress » Album Photo Upload Not Working

  • Resolved barrelhopping


    Users cannot upload photos in their albums on our site

    It has been happening for about a week now. When doing so the following error occurs:

    PHP Fatal error: Call to undefined function read_exif_data() in /data/s06/dom5391/httpdocs/wp-content/plugins/buddypress-media/app/main/includes/BPMediaHostWordpress.php on line 379

    We saw there was an update last night and we updated to the most current version and still having the problem. Can someone please help us fix this, it is a critical part of a contest we are starting in 2 days!

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  • Plugin Contributor Saurabh Shukla



    This is due to the absence of EXIF on your server. We’ve added this fix to our code. We’ll release an intermediary release before 2.8 (2.7.6) with a couple of bugfixes.


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