album edit page not loading

  • Resolved hayobethlehem

    (@hayobethlehem)


    1 year, 11 months ago

    I have an odd problem, that in the wordpress admin (foogallery free) interface, when i select an album (to add an image), the edit page only loads the title and sidebar, and in this case the debug info, yet the content part, where settings and images should appear remains unrendered.
    Strangely there’s zero errors as well. Has any one seen this before?

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Support elviiso

    (@elviiso)

    1 year, 11 months ago

    Hi @hayobethlehem

    Could you kindly take a few screenshots of this and share them with me so that I can have a look at them to have a better understanding of what you are referring to before I can advise further on this? Thanks in advance for doing so.

    You can take the screenshots using online screenshot tools such as https://prnt.sc/ to make it easier for you.

    Kind regards,
    Elvis.

    Thread Starter hayobethlehem

    (@hayobethlehem)

    1 year, 11 months ago

    Of course.

    https://hayobethlehem.nl/download/Screenshot%202022-10-28%20150650.jpg

    visible is the loading spinner at the elements menu, yet console doesn’t show any errors or js loading issues.

    Thread Starter hayobethlehem

    (@hayobethlehem)

    1 year, 11 months ago

    extra info; i’m on the latest version. I have tried deactivating and installing again, but it did nothing. I have checked my git for the last week, but couldn’t find anything i comitted to my template that could have such an effect. also i’m running php 8.1 (but it worked before on that).

    • This reply was modified 1 year, 11 months ago by hayobethlehem.
    Plugin Support elviiso

    (@elviiso)

    1 year, 11 months ago

    Hi @hayobethlehem

    Thanks for getting back to me with that screenshot.

    Looking at the screenshot, the issue doesn’t seem to happen when you are editing an Album but when editing a gallery.

    With that said, could you kindly get in touch with me via email on elvis at fooplugins dot com? I will then take it from there and investigate this further.

    Hoping to hear from you soon.

    Kind regards,
    Elvis.

    Thread Starter hayobethlehem

    (@hayobethlehem)

    1 year, 11 months ago

    just checking, did you get my email?

    Plugin Support elviiso

    (@elviiso)

    1 year, 11 months ago

    Hi @hayobethlehem

    I’ve had a look at my inbox and can see that I never got your email. Could you kindly resend it to me again? Thanks in advance for doing so.

    I will update you when I do receive it.

    Kind regards,
    Elvis.

    Thread Starter hayobethlehem

    (@hayobethlehem)

    1 year, 8 months ago

    I’m sad to say this problem has returned. I now have 2 login accounts that don’t render the the interface 🙁

    Thread Starter hayobethlehem

    (@hayobethlehem)

    1 year, 8 months ago

    and to correct the orginal post, it’s the galleries, not the albums.

Viewing 8 replies - 1 through 8 (of 8 total)
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