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Akismet plug-in produces White Screen of Death (44 posts)

  1. lutzcreativegroup
    Member
    Posted 11 months ago #

    Thinking I need to restore from a backup.

  2. Christopher Finke
    Design Engineer at Automattic
    Plugin Author

    Posted 11 months ago #

    Where are you looking for the error log? Specific pages don't have their own logs; it would be in the PHP error log for your server.

  3. lutzcreativegroup
    Member
    Posted 11 months ago #

    I'm a Mac guy. I was looking for the error log in Safari. Where would I see an error log?

  4. Christopher Finke
    Design Engineer at Automattic
    Plugin Author

    Posted 11 months ago #

    The error log would be on your MT server; I think these are the correct instructions for finding it: http://kb.mediatemple.net/questions/732/Where+are+the+access_log+and+error_log+files+for+my+server%3F#gs

    It looks like error logs might be disabled by default; if that is the case, enable them, and then visit one of the white-screening pages, and then view the log.

  5. lutzcreativegroup
    Member
    Posted 11 months ago #

    Hmm, that comes in pretty handy. Appears it is not Akismet after all. There is an error with the all-in-one-event-calendar.php on Line 128.

    I appreciate the help. Sorry to bother you about this. Coulda sworn I went to update Akismet.

  6. lutzcreativegroup
    Member
    Posted 11 months ago #

    Actually it might be a combination. Here's one of the error logs that does show an attempt at updating Akismet. I "--" out the IP and the web address.

    [Fri Apr 25 22:24:07 2014] [warn] [client ---.--.---.--] mod_fcgid: stderr: PHP Fatal error: Cannot use object of type stdClass as array in /var/www/vhosts/[main hosting]/[website]/wp-content/plugins/all-in-one-event-calendar/all-in-one-event-calendar.php on line 128, referer: http://[website]/wp-admin/update.php?action=upgrade-plugin&plugin=akismet%2Fakismet.php&_wpnonce=0a1dfde9f8

  7. Christopher Finke
    Design Engineer at Automattic
    Plugin Author

    Posted 11 months ago #

    That still appears to be the same All-in-one Calendar bug, but just triggered by updating a plugin. The newest version of All-in-one Calendar doesn't appear to have the same problem, so if you can delete your current copy and install the newest, you should be good to go.

  8. lutzcreativegroup
    Member
    Posted 11 months ago #

    I am running version 1.11.5 which is the latest. This the Pro version. I have reached out to Time.ly as well.

  9. lutzcreativegroup
    Member
    Posted 11 months ago #

    Time.ly support is only M-F so I'll need to wait till Monday to hear from them.

  10. lutzcreativegroup
    Member
    Posted 11 months ago #

    After commenting out Line 128 in the all-in-one-event-calendar per Time.ly's suggestion, I am back in action. I can see the plugins and do updates. Calendar appears to still be working.

  11. skogsstjrna
    Member
    Posted 11 months ago #

    Hi, I also use the all-in-one-event-calendar. Could you please give an exact gudie as to where to find this Line 128 to comment out? I am not too familiar with what to do here...

    Thanks!

  12. lutzcreativegroup
    Member
    Posted 11 months ago #

    First, are you experiencing the white screen glitch? If not, I don't think you need to do anything.

    Are you using the Pro (paid) version of Time.ly's calendar? If you are using the free version it might be a different line that is giving you problems. You would need to check the log to see what line is the problem. I only know how to get in my host's log. Your host maybe different.

    Do you have FTP access to the server? If so, you can find the PHP file here:
    wp-content > plugins > all-in-one-event-calendar > all-in-one-event-calendar.php

    To comment out a line of code, just put // in front of it.

  13. skogsstjrna
    Member
    Posted 11 months ago #

    Thanks for your patience. :)
    I did have that glitch with akismet, and had to let my host provider do a restore which took us back almost a week.
    Since then I have not dared do any plugin updates, but that seems a not too viable solution in the long run.
    I do have ftp access to the server, and I use the free calendar version.

    What if I start with updating the all-in-one-event-calendar which is now on Version 1.10.11-standard?
    Is there a chance I would be so lucky as to have the akismet update work smoothly after that?
    I would need a solid backup before I do any such attempts, of course.
    Any feedback and suggestions are most welcome.
    Thanks, Eva

  14. lutzcreativegroup
    Member
    Posted 11 months ago #

    According to Time.ly this has been fixed in Version 2. Not sure if that is pro or free. They emailed that to me today, but I haven't had time to try it.

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