Support » Plugins » Akismet Key Not Received Despite Payment

  • (I’m really not sure which version I’m using as I can’t get into the site at the moment, but I just set it up last week. I am advised that 3.4.1 is available, but attempts to update it have failed.)

    I am trying to install Akismet without success, and would appreciate some assistance.

    I signed up for the personal blogger version, and sent a payment of $24 via PayPal to Automattic, but have still not received my key.

    In looking at the signup again today, it says that apparently $36 is the minimum charge; however, the “how much is this worth to you” option made it quite clear I could name the amount I paid. I have heard nothing at all back from Automattic to the contrary, and the site accepted the payment without protest, but I am still waiting for the key.

    Please send my key, or advise me how to proceed so that what I have already paid is not lost.

    Thank you very much.

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