Title: Ajax request error Last modified: July 27, 2017 --- # Ajax request error * Resolved [jersey-peeps](https://wordpress.org/support/users/jersey-peeps/) * (@jersey-peeps) * [8 years, 8 months ago](https://wordpress.org/support/topic/ajax-request-error/) * Hi I have previously used your plugin with no issues, but today I updated the plugin and started a backup process, only for it to fail and send this error message * Something went wrong; can’t find ajax request URL Viewing 12 replies - 1 through 12 (of 12 total) * Plugin Author [Rene Hermenau](https://wordpress.org/support/users/renehermi/) * (@renehermi) * [8 years, 8 months ago](https://wordpress.org/support/topic/ajax-request-error/#post-9356265) * Hi [@jersey-peeps](https://wordpress.org/support/users/jersey-peeps/), * can you send me a ticket to [https://wp-staging.com/support/](https://wp-staging.com/support/) with link to your website and more details? * I don’t want to ask publically here about insights of your website. * Plugin Author [Rene Hermenau](https://wordpress.org/support/users/renehermi/) * (@renehermi) * [8 years, 8 months ago](https://wordpress.org/support/topic/ajax-request-error/#post-9356270) * Btw. Make sure that yourwebsite.com/wp-admin/admin-ajax.php is reachable. Is it? It must return 0 when opening this link. * Some “security plugins” are disallowing access to it, but this file must be accessible, not only for WP Staging. * Thread Starter [jersey-peeps](https://wordpress.org/support/users/jersey-peeps/) * (@jersey-peeps) * [8 years, 8 months ago](https://wordpress.org/support/topic/ajax-request-error/#post-9356311) * It certainly is reachable,I will re-enable your plugin and sending a ticket now * Plugin Author [Rene Hermenau](https://wordpress.org/support/users/renehermi/) * (@renehermi) * [8 years, 8 months ago](https://wordpress.org/support/topic/ajax-request-error/#post-9356922) * Fixed with latest update, released in a few minutes:-) * [chirpie](https://wordpress.org/support/users/chirpie/) * (@chirpie) * [8 years, 8 months ago](https://wordpress.org/support/topic/ajax-request-error/#post-9399427) * Apologies, I am seeing the same error. * Ajax page returns a “0” value when visiting it. Tried disabling security plug- in just to make sure. Still received same error. Running WP 4.3.11 * What other information could I provide to help troubleshoot the issue? Thanks! * Plugin Author [Rene Hermenau](https://wordpress.org/support/users/renehermi/) * (@renehermi) * [8 years, 8 months ago](https://wordpress.org/support/topic/ajax-request-error/#post-9399448) * please install latest version from [https://wp-staging.com/wp-staging.zip](https://wp-staging.com/wp-staging.zip) * – Delete all files in wp-content/uploads/wp-staging – Enable wp staging debug mode – Create another clone. – Send me log file from wp-content/uploads/wp-staging/ logs – Send me tools->system info details * My contact mail support [at] wp-staging.com * I try to replicate the issue than * [chirpie](https://wordpress.org/support/users/chirpie/) * (@chirpie) * [8 years, 8 months ago](https://wordpress.org/support/topic/ajax-request-error/#post-9399583) * Thank you very much for the reply back. I will try what you suggest and will report back! * ^_^ * [fede77](https://wordpress.org/support/users/fede77/) * (@fede77) * [8 years, 7 months ago](https://wordpress.org/support/topic/ajax-request-error/#post-9442798) * Hi, i have the same problem: * _Something went wrong; can’t find ajax request URL!_ * Try with 2.1.1 version and 2.1.2 version. * I have the logs and system info, but in your website say thats is only for premium customers. * Can you help me with this? I really want to use this plugins is amazing, but now have this problem. * thx! * Plugin Author [Rene Hermenau](https://wordpress.org/support/users/renehermi/) * (@renehermi) * [8 years, 7 months ago](https://wordpress.org/support/topic/ajax-request-error/#post-9443072) * Sure just open a support ticket and referee to this post here. Let me know which hoster you are using. * Is the error happening immediately after start or after some time while the cloning process is running? * [preszburger](https://wordpress.org/support/users/preszburger/) * (@preszburger) * [8 years, 6 months ago](https://wordpress.org/support/topic/ajax-request-error/#post-9555813) * Hello Rene, I have the same problem, I previously used too, your plugin with no issues, but when today I updated the plugin and started a backup process, only for it to fail and send this error message * Something went wrong; can’t find ajax request URL * Do you have a solution please? * love your plugins, very helpfull and thinking to buy the full version. * Thanks julien * [preszburger](https://wordpress.org/support/users/preszburger/) * (@preszburger) * [8 years, 6 months ago](https://wordpress.org/support/topic/ajax-request-error/#post-9555816) * Hello Rene, I have the same problem, I previously used too, your plugin with no issues, but when today I updated the plugin and started a backup process, only for it to fail and send this error message * Something went wrong; can’t find ajax request URL * Do you have a solution please? * love your plugins, very helpfull and thinking to buy the full version. * Thanks julien * Plugin Author [Rene Hermenau](https://wordpress.org/support/users/renehermi/) * (@renehermi) * [8 years, 6 months ago](https://wordpress.org/support/topic/ajax-request-error/#post-9559531) * Hi Julien, * its already solved in the pro version but it needs some more time until the fix is ready in the free version as well. * There is a new file copy limit option. This needs to be adjusted to 10 instead 500. I am pushing hard to fix this in wp staging free version Viewing 12 replies - 1 through 12 (of 12 total) The topic ‘Ajax request error’ is closed to new replies. * ![](https://ps.w.org/wp-staging/assets/icon-256x256.png?rev=2972932) * [WP STAGING - WordPress Backup, Restore & Migration](https://wordpress.org/plugins/wp-staging/) * [Frequently Asked Questions](https://wordpress.org/plugins/wp-staging/#faq) * [Support Threads](https://wordpress.org/support/plugin/wp-staging/) * [Active Topics](https://wordpress.org/support/plugin/wp-staging/active/) * [Unresolved Topics](https://wordpress.org/support/plugin/wp-staging/unresolved/) * [Reviews](https://wordpress.org/support/plugin/wp-staging/reviews/) ## Tags * [ajax](https://wordpress.org/support/topic-tag/ajax/) * 12 replies * 5 participants * Last reply from: [Rene Hermenau](https://wordpress.org/support/users/renehermi/) * Last activity: [8 years, 6 months ago](https://wordpress.org/support/topic/ajax-request-error/#post-9559531) * Status: resolved