• Resolved candycrusher

    (@candycrusher)


    Hi,

    I have found a bug while using this plugin.

    I am using ajax to load more products when viewing the shop in woocommerce.

    When I do that it loads all reviews when I have it set as slider. only when loading more products. I have it displayed on the side bar widget.

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author Abu Bakar

    (@absikandar)

    Can you please provide a link to the web page so I can see the issue?

    Thread Starter candycrusher

    (@candycrusher)

    Hi

    you can goto https://www.poolsuppliesonline.ca/pool-pumps/

    you can either goto page 2 of products or switch from grid to list view in the top right corner.

    Either option you will see what happens to the reviews.

    Thanks.

    Plugin Author Abu Bakar

    (@absikandar)

    Hello. Thanks for sharing the website url. I just checked and it looks like there’s something wrong with ajax. It is not working properly. I can’t navigate to page 2 or change view from grid to list and vice versa.

    It just keeps on loading and nothing happens. I tried this on two browsers and found same response.

    Here is a video that I recorded for you http://somup.com/cYf32XiZ17

    Also I see a couple of errors in ‘Chrome’s Console’ that needs to be fixed.

    Whatever it is, I am sure it’s not because of my plugin because it’s independent of ajax.

    LMK if you have any question.

    Regards,

    Abu

    Thread Starter candycrusher

    (@candycrusher)

    Hi,

    Where is your ip from?

    All ips are blocked from EXCEPT Canada and USA.

    This is why you are getting those errors and site not working properly. Do you have a vpn?

    Plugin Author Abu Bakar

    (@absikandar)

    I see that error now. Are you using a plugin for ajax? Name? Since this is a very particular issue with your site and I need to troubleshoot. is it possible you can copy the site on a dev/test domain/subdomain and provide me ftp access so I can troubleshoot and fix this issue?

    Thread Starter candycrusher

    (@candycrusher)

    There is no plugin for ajax. it is in the theme called porto

    I can setup dev site.

    Can I email you?

    Plugin Author Abu Bakar

    (@absikandar)

    Great.

    Yes email me logins at developer@theweb-designs.com

Viewing 7 replies - 1 through 7 (of 7 total)
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