Support » Plugin: TablePress » AJAX call failed

  • Resolved Tim92

    (@tim92)


    Hallo ich bekomme folgende Fehlermeldung wenn ich eine Tabelle mit 97 Zeilen und 5 Spalten speichern möchte:

    AJAX call failed: parsererror – SyntaxError: JSON Parse error: Unexpected identifier “Array”. Try again while holding down the “Shift” key.

    Mit shift speichert er die Tabelle ab aber mit einer Seite mit einem Code bei dieser muss man dann im Browser auf zurück gehen.

    die Gleiche Tabelle mit 44 Zeilen wird problemlos gespeichert

    http://wordpress.org/plugins/tablepress/

Viewing 15 replies - 1 through 15 (of 38 total)
  • Plugins Deaktivieren hat nichts geholfen und ich habe 96mb zur Verfügung daran sollte es auch nicht liegen.
    wenn ich testweise spalten lösche dann funktioniert es manchmal zum speichern aber erst nachdem ich 2 spalten lösche (in diesem fall spalten mit reinem text)
    die 2 spalten mit werte und die letzte mit einer Addition der Werte klappen zum Speichern

    Kann im Text ein falsches symbol sein?
    Bild

    Plugin Author TobiasBg

    (@tobiasbg)

    Hi,

    thanks for your post, and sorry for the trouble.

    As these are the English language forums, I’ll reply in English. I hope that’s ok.

    Most likely, something is raising an error message and that breaks the JSON format. If possible, I’d like to take a direct look at this on your site. Could you therefore please create a temporary admin account for me and send me the details via email (the address is in the main plugin file “tablepress.php”)? That way, I can investigate this directly. Thanks!

    Regards,
    Tobias

    I am having the same problem. I am creating a new table and when I go to save it it tells me
    Saving failed: AJAX call successful, but unclear data. Try again while holding down the “Shift” key.

    when I try again it again, holding down the shift key, it says
    Error: The table could not be saved.

    I’m on a Mac, OS 10.6.8
    I’ve made and saved tables before and never had this problem. I’ll start a new table and see if I get the same problem. If I don’t I’ll repost.

    I tried again with a new table and got the same results. Interesting fact is that I’m able to add the table to a new web page, publish it, and even after I logged out then came back the table was there. So maybe it doesn’t matter, it’s just disconcerting to get the message.

    Plugin Author TobiasBg

    (@tobiasbg)

    Hi,

    thanks for your post, and sorry for the trouble.

    Most likely, there’s something interfering with the save process here.
    If possible, I’d like to take a direct look at this on your site. Could you therefore please create a temporary admin account for me and send me the details via email (the address is in the main plugin file “tablepress.php”)? That way, I can investigate this directly. Thanks!

    Regards,
    Tobias

    Thanks for the quick response. I’ll do that now.

    I am having trouble finding your email address. I’ve looked on the plugin home page, I found your blog and the homepage for tablepress but I can’t find your email address. If you go to my webpage, http://www.shipyardwomensclub.org, you can contact me through the page with your email address and I’ll set you up. Thanks, Joan (Evrust)

    Plugin Author TobiasBg

    (@tobiasbg)

    Hi,

    just contacted you through the contact form 🙂

    Regards,
    Tobias

    Good Morning Tobias,
    This is getting to be quite a challenge. I did not receive an email through the contact page. I just tested the contact page twice sending test messages to two of my different email addresses. Maybe you can either try it again or perhaps give me more specific directions as to where to find your email address. Meanwhile I’ll see if I can get creative.

    Plugin Author TobiasBg

    (@tobiasbg)

    Hi,

    ok, then I suggest that you try to find my address again: It’s both in the main plugin file “tablepress.php” (in the tablepress folder on your server), and also on this page of the website: http://tablepress.org/impressum/

    Regards,
    Tobias

    Found it! Thanks site user name and password on the way.

    Plugin Author TobiasBg

    (@tobiasbg)

    Hi,

    great! I’ve received your email and will take a look shortly!
    And also: Thanks again for the donation! 🙂

    Regards,
    Tobias

    SUCCESS!! In case anyone else has this problem, make sure you’ve got the latest version of WordPress and TablePress. Updating those two did the trick for me. Super support Tobias, can’t thank you enough. Having a great plug in is one thing, but to get this level of support is absolutely stellar!

    Plugin Author TobiasBg

    (@tobiasbg)

    Hi,

    no problem, you are very welcome! 🙂 Good to hear that this helped!

    Best wishes,
    Tobias

    P.S.: In case you haven’t, please rate TablePress here in the plugin directory. Thanks!

    hi my fiends
    ihave this problem too
    i am using v 1.4
    can you help me?

Viewing 15 replies - 1 through 15 (of 38 total)
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