AIOSEO/MonsterInsights causing /wp-admin redirect error

  • Resolved jherz

    (@jherz)


    1 year, 7 months ago

    I can no longer access my site’s dashboard by simply browsing /wp-admin since installing AIOSEO and MonsterInsights Pro(which requires AIOSEO for SEO configuration). I get the following error: “The page isn’t redirecting properly”. I have cleared all my caches and the cache in WP. I have deactivated all plugins turning them on one-by-one. And it turns out that if I have both plugins (AIOSEO and MonsterInsights Pro) activated, browsing /wp-admin doesn’t work. If I deactivate one of the 2, I am able to access the dashboard.
    Please advise.
    Thank you

    • This topic was modified 1 year, 7 months ago by jherz.
Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support J Burns

    (@subiewrx)

    1 year, 6 months ago

    Hi @jherz,

    Thanks for the details and I’m sorry you’re experiencing an error.

    Could you please try another browser or use incognito/private mode?

    Also, could you please check the browser console and share any errors that are displayed?

    Here’s 3 different ways you can open the browser console –

    1. In Windows, press the Control, Shift and I keys, or on Mac, press the Command, Option and I keys on your keyboard at the same time.
    2. Press F12, or Function and F12, on your keyboard.
    3. Right-click anywhere on the page in your browser and choose Inspect or Inspect Element from the popup menu

    When you use one of the methods above, a panel will be displayed at the bottom of the browser. At the top of this panel will be some tabs, click on the tab called Console.

    Finally, reload the page in your browser by clicking the Reload icon in the button bar, or by pressing Control, Shift and R in Windows or Command, Shift and R on Mac, and any errors will appear in red in the browser error console.

    Thanks!

    Thread Starter jherz

    (@jherz)

    1 year, 6 months ago

    @subiewrx Thanks for your response. I tried in different browsers and tried in incognito mode, same issues, and no console errors. Please let me know if there is anything else I can try. Thanks for your assistance.
    Jason

    Plugin Support J Burns

    (@subiewrx)

    1 year, 6 months ago

    Hi @jherz,

    Could you please try a default WordPress theme and also check your .htaccess file for any changes from the default settings?

    Let me know what you find.

    Thanks!

    Plugin Support Steve M

    (@wpsmort)

    1 year, 6 months ago

    Hi @jherz,

    We haven’t heard back from you in a week. I’m going to go ahead and close this thread for now. But if you’d like us to assist, please feel welcome to continue the conversation.

    Thanks!

Viewing 4 replies - 1 through 4 (of 4 total)
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