@laragp Does this happen with any other setting under Search Appearance or Search Appearance > Advanced?
Does this happen if you deactivate all other plugins and switch to the default Twenty Twenty-One theme?
Can you open the browser error console by right clicking anywhere on the screen and selecting Inspect and then clicking on the Console tab and then reload the screen and try again, do you see any errors in red in the error console?
Thread Starter
laragp
(@laragp)
When I open the browser error console, I see this error:
Error in parsing value for ‘pointer-events’. Declaration dropped.
Thread Starter
laragp
(@laragp)
Additionally, under the Sitemaps section, any selections I make within Additional Pages and Advanced Settings will not save.
@laragp Can you please provide a full screen of the browser including the error console showing that error please.
Thread Starter
laragp
(@laragp)
https://www.preemptivetest.com/wp-content/uploads/2021/02/Screen-Shot-2021-02-05-at-11.09.42-AM.png
https://www.preemptivetest.com/wp-content/uploads/2021/02/Screen-Shot-2021-02-05-at-11.11.23-AM.png
When I turn on meta-keywords in Search Appearance, or try to save settings in the Advanced Settings or Additional Pages fields in Sitemaps, they are not saved. This is what the console looks like. Thanks!
@laragp Those are just warnings. Errors would be in red.
FYI.. There’s no reason to add meta keywords to your site content. Meta keywords aren’t used in modern SEO and search engines such as Google ignore them.
Thread Starter
laragp
(@laragp)
Right, we actually aren’t that concerned about the meta keywords now. But it seems to be a general issue with the plugin not saving certain settings. We do need to use the Additional Pages and Advanced Settings within the Sitemap section, and those settings will not save either.
Does this happen if you deactivate all other plugins and switch to the default Twenty Twenty-One theme?
If you’re still unable to save settings after you’ve deactivated all other plugins and switched to the default Twenty Twenty-One theme then please contact us here https://aioseo.com/contact/. Click on the Complete a Form button and make sure to provide the URL for this forum thread and mention my name, Steve.
Thread Starter
laragp
(@laragp)
Yes, it still happens unfortunately. Thanks for your help so far! I’m submitting a support form.
@laragp The problem is caused by a plugin called JWT Auth on your site. If you’re not using that plugin then you should remove it.
