Title: AgentPress &#8211; StartUp problem
Last modified: August 21, 2016

---

# AgentPress – StartUp problem

 *  [Novice kk](https://wordpress.org/support/users/krisang/)
 * (@krisang)
 * [12 years, 10 months ago](https://wordpress.org/support/topic/agentpress-startup-problem/)
 * I just bought AgentPress and have it installed.
 * Following the instruction, I have to add plugin ‘dsIDXpress’ and activate it.
   Then, I got this error message:
    “In order to use the plugin, you need to add
   your activation key to the dsIDXpress activation area”
 * What do I have to do next – sign up a paid account with dsIDXpress?
    What is 
   the support of this pluggin?
 * I started adding a few taxonomies and 1 listing. The Preview looks nothing like
   what I saw on the Agentpress demo (when there are 3 columns of listings)
    I read
   that I have to import a xml file (agentpress.xml) but when I tried to import 
   agentpress.xml, it said: “Upload the data file (.json) from your computer and
   we’ll import your settings” I cannot find any .json file … I am lost
 * Plse help me. How can I have the pre-set theme format as depicted in the Agentpress
   demo in the easiest way?
 * Thank you.

Viewing 1 replies (of 1 total)

 *  Moderator [Jose Castaneda](https://wordpress.org/support/users/jcastaneda/)
 * (@jcastaneda)
 * THEME COFFEE MONKEY
 * [12 years, 10 months ago](https://wordpress.org/support/topic/agentpress-startup-problem/#post-3928702)
 * Unfortunately, you will have to ask over at the [studiopress forums](http://studiopresss.com/forums)
   since you did purchase from them.
 * These forums does not provide support for commercial themes.

Viewing 1 replies (of 1 total)

The topic ‘AgentPress – StartUp problem’ is closed to new replies.

## Tags

 * [AgentPress](https://wordpress.org/support/topic-tag/agentpress/)

 * 1 reply
 * 2 participants
 * Last reply from: [Jose Castaneda](https://wordpress.org/support/users/jcastaneda/)
 * Last activity: [12 years, 10 months ago](https://wordpress.org/support/topic/agentpress-startup-problem/#post-3928702)
 * Status: not resolved

## Topics

### Topics with no replies

### Non-support topics

### Resolved topics

### Unresolved topics

### All topics
