Title: Agent Front End
Last modified: March 25, 2018

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# Agent Front End

 *  Resolved [ruckus71](https://wordpress.org/support/users/ruckus71/)
 * (@ruckus71)
 * [8 years, 2 months ago](https://wordpress.org/support/topic/agent-front-end/)
 * Hello,
    I am currently evaluating help desk systems. I’d like to know if agents
   have a front end they can log into or do they need to access wp-admin in order
   to see tickets ? I don’t to give me agents logins to go into wp-admin. THank 
   you Brad

Viewing 1 replies (of 1 total)

 *  [wsdesk](https://wordpress.org/support/users/wsdesk/)
 * (@wsdesk)
 * [8 years, 2 months ago](https://wordpress.org/support/topic/agent-front-end/#post-10115904)
 * Hi Brad,
 * In this case, you can restrict the agent access while creating the agents so 
   that the agents can’t access any other settings. So letting them into wp-admin
   won’t be a problem. If you are giving a WSDesk agent role he/she can only have
   access to WSDesk and their profile. You can login to our demo site [here](https://livedemo.wsdesk.com/wp-login.php)
   and login as an agent and see the privileges.
 * Currently, it is not possible for the agents to manage their ticket through the
   front end.
 * Regards
    WSDesk

Viewing 1 replies (of 1 total)

The topic ‘Agent Front End’ is closed to new replies.

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 * 1 reply
 * 2 participants
 * Last reply from: [wsdesk](https://wordpress.org/support/users/wsdesk/)
 * Last activity: [8 years, 2 months ago](https://wordpress.org/support/topic/agent-front-end/#post-10115904)
 * Status: resolved