again: Payment gateway with handle ‘inpsyde-blocks’ has been deactivated

Hi Lisa @lisa4devbite

Quick confirmation before we cotinue: We have shared some packages that resolves this issue, and we have shared more than one package.

Could you please confirm if this package was the one you installed? https://mollie.inpsyde.com/deactivated_in_blocks
This package has resolved the issue for others reporting this.

If the issue persists, please try clearing cache on your site if you have set it up. If issue is still there, please share the latest log files where thie error is logged with us.

You can share the log file via: https://privatebin.syde.com/

Thank you.

Thank you @lisa4devbite

The logs show that the fix package might not be installed, or perhaps some thing else conflicting with it on your site.

To debug further, could you please share your site system status report and the Mollie log file from today?

You can share these files again via https://privatebin.syde.com/

Thank you.

Hi @lisa4devbite

Thanks for sharing the files.

I see that the plugin is correctly installed; however, I do not see new Mollie logs from today.

To properly verify what’s happening, we’ll need new logs for Feb. 18 or 19.

We can wait for some time until new logs have been generated for today or tomorrow. Please share the Mollie logs for Feb 18 or 19 once you have them.

Thank you.

Regards,
Femi

Hi @lisa4devbite

Thanks for the update, and for sharing the webhook test log.

To debug further, we’ll need access to a staging site.

Could you please set up a staging environment that mirrors your live site, and share access with us using this internal contact link? Mollie Support Team

If your host doesn’t provide a staging environment, you can create one using the WP Staging plugin.

When you submit it, please include:

• Staging URL
• Admin login (temporary is fine)
• A short note linking to this thread + mention the specific error: “Payment gateway with handle ‘inpsyde-blocks’ has been deactivated … dependency ‘mollie_block_index’ is not registered”

Once we have staging access, we can reproduce the issue and continue debugging from there.

Thank you.

Regards,
Femi