Title: Afterpay error
Last modified: December 14, 2022

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# Afterpay error

 *  Resolved [inspired888](https://wordpress.org/support/users/inspired888/)
 * (@inspired888)
 * [3 years, 5 months ago](https://wordpress.org/support/topic/afterpay-error/)
 * Hi there,
    We have a busy ecom store. We’ve recently switched to Stripe (was 
   using Braintree, via your BT plugin).
 * Since moving to Stripe, we activated the AfterPay feature.
 * I noticed all of the Afterpay orders were automatically cancelled, and not showing
   up in Stripe dashboard at all.
 * Doing a test order with Afterpay, I see the following error was preventing users
   from getting beyond the checkout.
 * `Missing required param: payment_method_data[billing_details][name].`
 * There’s no issue checking out with any other methods (card, Paypal).
 * We use a custom check-out, from FunnelKit (previously known as Woofunnels). As
   far as I know, it uses the all the standard WC checkout fields as per normal.
   Certainly the other payments methods seem to “think” so, and those payment methods
   are being handled by your plug-ins. So it seems to me there’s something unusual
   about the implementation of Afterpay causing this problem.
 * Any thoughts on this?
 * Thanks,
 * Jonathan
    -  This topic was modified 3 years, 5 months ago by [inspired888](https://wordpress.org/support/users/inspired888/).

Viewing 6 replies - 1 through 6 (of 6 total)

 *  Plugin Author [Clayton R](https://wordpress.org/support/users/mrclayton/)
 * (@mrclayton)
 * [3 years, 5 months ago](https://wordpress.org/support/topic/afterpay-error/#post-16287141)
 * Hi [@inspired888](https://wordpress.org/support/users/inspired888/)
 * The Afterpay implementation uses the same code base as the other Stripe payment
   methods offered in the plugin. That error will be triggered if the `billing_first_name`
   and `billing_last_name` fields are not present on the checkout page.
 * On your FunnelKit checkout page do you show the shipping address instead of the
   billing address?
 * Thanks,
 *  Thread Starter [inspired888](https://wordpress.org/support/users/inspired888/)
 * (@inspired888)
 * [3 years, 5 months ago](https://wordpress.org/support/topic/afterpay-error/#post-16287232)
 * Hi..
    Thanks for the assistance.
 * Both of those fields are populated. The checkout won’t proceed if they are not(
   as in, they are required fields).
 * The customer FN and LN fields are their billing details. If they want to add 
   different details for shipping, they can do so, via another section. As per normal
   WC checkout.
 * If either the Billing First Name and Billing Last Name were not filled out, none
   of our other payment options would work either.
 * It seems to me something else is playing up here, which only arises in the Afterpay
   implementation.
 * Any further suggestions?
 * Regards,
 * J
    -  This reply was modified 3 years, 5 months ago by [inspired888](https://wordpress.org/support/users/inspired888/).
 *  Plugin Author [Clayton R](https://wordpress.org/support/users/mrclayton/)
 * (@mrclayton)
 * [3 years, 5 months ago](https://wordpress.org/support/topic/afterpay-error/#post-16287236)
 * Hi [@inspired888](https://wordpress.org/support/users/inspired888/)
 * Can you share your website url?
 * Thanks
 *  Thread Starter [inspired888](https://wordpress.org/support/users/inspired888/)
 * (@inspired888)
 * [3 years, 5 months ago](https://wordpress.org/support/topic/afterpay-error/#post-16287246)
 * I’ve currently got Afterpay disabled, as we lost a few grand in sales when it
   was on (13 orders failed).
 * I’ll ping you on Slack, so we can coordinate me briefly activating AfterPay.
 *  Plugin Author [Clayton R](https://wordpress.org/support/users/mrclayton/)
 * (@mrclayton)
 * [3 years, 5 months ago](https://wordpress.org/support/topic/afterpay-error/#post-16287250)
 * [@inspired888](https://wordpress.org/support/users/inspired888/) Please use this
   link to contact us: [https://paymentplugins.com/contact-us/](https://paymentplugins.com/contact-us/)
 *  Thread Starter [inspired888](https://wordpress.org/support/users/inspired888/)
 * (@inspired888)
 * [3 years, 5 months ago](https://wordpress.org/support/topic/afterpay-error/#post-16287295)
 * Thanks [@mrclayton](https://wordpress.org/support/users/mrclayton/).
    I’ll mark
   this as solved, since you’ve figure out the issue, and are coming up with a solution.
   Much appreciated.

Viewing 6 replies - 1 through 6 (of 6 total)

The topic ‘Afterpay error’ is closed to new replies.

 * ![](https://ps.w.org/woo-stripe-payment/assets/icon-256x256.png?rev=2611337)
 * [Payment Plugins for Stripe WooCommerce](https://wordpress.org/plugins/woo-stripe-payment/)
 * [Frequently Asked Questions](https://wordpress.org/plugins/woo-stripe-payment/#faq)
 * [Support Threads](https://wordpress.org/support/plugin/woo-stripe-payment/)
 * [Active Topics](https://wordpress.org/support/plugin/woo-stripe-payment/active/)
 * [Unresolved Topics](https://wordpress.org/support/plugin/woo-stripe-payment/unresolved/)
 * [Reviews](https://wordpress.org/support/plugin/woo-stripe-payment/reviews/)

 * 6 replies
 * 2 participants
 * Last reply from: [inspired888](https://wordpress.org/support/users/inspired888/)
 * Last activity: [3 years, 5 months ago](https://wordpress.org/support/topic/afterpay-error/#post-16287295)
 * Status: resolved