After WP update, showing shortcode instead of form

  • Resolved alpineer

    (@alpineer)


    11 months, 1 week ago

    Hello, my site, just launched today (!), automatically updated to WordPress 6.2.1 and now the WPForms plugin is not working.

    Rather than seeing the embedded form, I see the shortcode. If I go into the backend, I see the form. It is only on the public frontend that I see the short code.

    I check the site health, everything looks to be in order.

    Any thoughts?

    Another plugin, Metaslider, is doing the exact same thing. I see the slideshow in the backend, but the shortcode in the frontend.

    Thanks for any help.

Viewing 5 replies - 1 through 5 (of 5 total)
  • martinkaru

    (@martinkaru)

    11 months, 1 week ago

    Same issue, only shortcode.

    If I edit the page, then it renders the form; If I view the page, there’s only the shortcode.

    Daniel Richards

    (@talldanwp)

    11 months, 1 week ago

    I found some more info on why this is happening here – https://core.trac.wordpress.org/ticket/58333

    Plugin Support Ralden Souza

    (@rsouzaam)

    11 months ago

    Hi @alpineer, @martinkaru,
    And thanks @talldanwp for sharing that ticket.

    You can know more details about the issue in this WP Tavern post: WordPress 6.2.1 Update Breaks Shortcode Support in Block Templates. WordPress 6.2.1 removed shortcode support from block templates, and the problem affects template blocks, not sites that are using non-FSE themes.

    For now, you can address this situation with two options:

    1) Use the WPForms block — screenshot: https://a.supportally.com/i/WtDtr0.

    2) Roll back to WordPress 6.2. We’d recommend using a backup for this. Or, you can follow the suggestion in that WP Tavern post and use the WP Downgrade plugin.

    Please know that our developer team is working on a fix for this, and once we get some updates from the devs, I’ll circle back to notify you.

    Kindly,

    Plugin Support Ralden Souza

    (@rsouzaam)

    11 months ago

    Hi @alpineer, @martinkaru, @talldanwp,

    Please know that we did a more in-deeper investigation about the issue, and we could see the issue is only with the Block Templates using a FSE theme. Since WordPress 6.2.1, if you use our WPForms block in a block template, it will only show the shortcode on the front-end, and this will not happen on a regular page/post.

    For your reference, I created a short screencast demonstrating the issue and showing the solution with the shortcode block: https://a.supportally.com/v/3qw3W2.

    For now, you would need to use the shortcode block in your block templates. And our developer team is working on a way to allow the WPForms block in block templates.

    Once we get some updates from the devs, I’ll circle back to notify you.

    Kindly,

    Plugin Support Ralden Souza

    (@rsouzaam)

    10 months, 2 weeks ago

    Hi @alpineer, @martinkaru, @talldanwp

    I wanted to share some good news! We’ve just released WPForms Lite version 1.8.2.1.

    This version fixed the issue where the form was not displayed on the front end when the WPForms block was added to block templates, so hopefully, this is helpful to you.

    If you’d like to check the details out, please take a look at our changelog.

    And if you’d like us to assist further, please feel welcome to continue the conversation.

    Thanks!

    • This reply was modified 10 months, 2 weeks ago by Ralden Souza. Reason: adding "Thanks!"
Viewing 5 replies - 1 through 5 (of 5 total)
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