After using the goods plugin WP (woocommerce) All imports all goods disappeared.

  • Resolved politin

    (@politin)


    4 years, 2 months ago

    The Csv file contained existing and new products. WP (woocommerce) All Import imported them with a server lock due to excess server uptime,
    Existing goods began to disappear from the displayed ones as they were imported, until all disappeared. Import was with interruptions of the servar. The goods disappeared, although in the tab All of them it is displayed quantitatively. But the tab when you click on it displays No products found. Re-import was made without interruption of the server. The number of products in the “Everything” tab doubled, but when you click on the tab there are still no products. There are no errors in the plugin’s logs. What to do about it?
    The request for support remained unanswered for more than 24.

    Is it possible to roll back everything in any way back to import? Or how to update these rewritten but not displayed products?

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Author WP All Import

    (@wpallimport)

    4 years, 2 months ago

    Hi @politin

    Is it possible to roll back everything in any way back to import?

    There’s no way to do that within WP All Import. Do you have a recent back-up of your site? If so, I’d suggest restoring that. If you don’t have one, ask your web host – a lot of them will keep back-ups for you.

    Or how to update these rewritten but not displayed products?

    This is a very strange issue and we’re going to have to see it in action, and run some tests, to understand what went wrong. I see that you’ve opened a ticket via our website, let’s continue troubleshooting there since it will involve logging into your site or replicating the issue on a debug site (if you choose to roll your site back).

Viewing 1 replies (of 1 total)
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