Support » Plugin: Rank Math SEO » After upload category text is all categories 404

  • Resolved rptr

    (@rptr)


    Hello,

    I am using RankMath with OpenLiteSpeed. I have lot of problems with plugin. My main problem is that after I am upload category text, then all categories is 404 (not always). It start work only when I am disable plugin and delete cache. Next problem is with the newest version of plugin. When I click edit produkt, then I cant click to any option in editor. Thats the reason why I cant use last version of plugin. I am using Flatsome theme, OpenLiteSpeed server, WordPress 5.6.7, WooCommerce 5.9.0, RankMath 1.0.58. I had issues with cattegories also with olderversions of WP, WC, RM. Any idea where can be problem?

    Peter

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support Rank Math Support

    (@rankmathteam)

    Hello @rptr,

    Thank you for contacting the support and sorry for any inconvenience that might have been caused due to that.

    It seems to be working fine on our end.

    Assuming you are using the latest version of all the plugins, themes, and WordPress (please update if not yet), it would seem like a conflict with one of the plugins or the theme you are using.

    To determine that, please follow this troubleshooting guide:
    https://rankmath.com/kb/check-plugin-conflicts/

    Only the site admin would know and your users won’t be affected by this troubleshooting.

    You can follow this video tutorial as well:

    Looking forward to helping you.

    Thread Starter rptr

    (@rptr)

    I am try “Health Check & Troubleshooting” plugin on my staging site but site dont work with this plugin active. Did you try Rank Math with Open Lite Speed server or only Apache? I think that Rank Math is not compatible with Lite Speed.

    Plugin Support Rank Math Support

    (@rankmathteam)

    Hello @rptr

    Can you please share your site’s settings?

    You can export the Settings from the Dashboard >> Rank Math >> Status & Tools >> Import & Export >> Export tab

    Looking forward to helping you. Thank you.

    Thread Starter rptr

    (@rptr)

    Hello, I am sending you export of my settings: https://easyupload.io/hj9i6w

    Plugin Support Rank Math Support

    (@rankmathteam)

    Hello @rptr,

    Can you please try disabling the Remove Base and Remove Category Base options and let us know if that resolves the issue with the category URLs?

    And for the issue with editing the product pages, please make sure that you are using the latest version of all the plugins. Then please check your staging site with only Rank Math, WooCommerce, and a default theme enabled. If you are able to edit the products with just Rank Math and WooCommerce then this issue is being caused by some other plugin that you are using. You can enable the rest of the plugins one by one to figure out which plugin is causing the issue.

    Let us know how that goes. Looking forward to helping you.

Viewing 5 replies - 1 through 5 (of 5 total)
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