Support » Fixing WordPress » After upgrade FTP “Connexion information need it.”

  • Resolved Kos Mos


    I have a bit weird issue, while I installed manually my wordpress and I used root account, now It seems that I can login with another user but that user doesnt have root rights, and is not root. You think If I change the user permission and give it to root rights, would that be solved, with this username i can`t update anything while I receive permission errors like this:

    Downloading update from…

    Unpacking the update…

    Could not create directory. /srv/www/

    I am sure if il update manually to server from root account would work. What you suggest is the best way to solve the issue. I have to mention that before the upgrade I never had been asked about ftp credentials, and I had no ftp client installed. but worked fine. How I do not know.

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