After updating plugin is not display into the dashboard

  • anksharma

    (@anksharma)


    6 years, 5 months ago

    Hiii,
    Hope you are doing well!!

    When i update coursepress plugin version from “Version 1.2.2” to “Version 2.0.0” not display any option to add courses and units Could you please let me know why this problem occur with this plugin.

    During updating “coursepress” plugin i am not facing any issue and also after there is no error into the plugin page. but why plugin functionality not working properly into the admin area. Could you please let me know the solution and any idea about this problem…

    Please check the attached screenshot:
    https://prnt.sc/ln4l4i

    After updating “coursepress” plugin no options for add courses, units and settings page etc.. display into wordpress dashboard sidebar. Please check and let me know the issue.

    Thanks&Regards

Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Support Dimitris – WPMU DEV Support

    (@wpmudev-support6)

    6 years, 5 months ago

    Hello there @anksharma,

    hope you’re doing good today! 🙂

    Just to be sure that this isn’t some conflict with another plugin, do you have a full working backup (all files and database), so you could temporarily deactivate all plugins apart from CoursePress, clear/deactivate all caches and see if this remains?

    Looking forward for your results!
    Thank you,
    Dimitris

    Plugin Support Dimitris – WPMU DEV Support

    (@wpmudev-support6)

    6 years, 4 months ago

    Hello there @anksharma,

    I’m marking this thread as resolved due to recent inactivity. Feel free to post back here any update and we can re-open it and continue troubleshooting. 🙂

    Take care,
    Dimitris

    userbeta

    (@userbeta)

    6 years, 4 months ago

    Hiii,

    Hope you are doing well!!

    Big Sorry for late reply..
    I am facing same issue. Please suggest me about this problem, when i update coursepress plugin then no option showing into wordpress dashboard. I have already deactivate cashe plugin “w3-total-cashe” that i have. But i am not getting any good output. Can you please tell me about this problem.

    Please check the screenshot:
    https://prnt.sc/lwvwvk

    Thanks & Regards

    userbeta

    (@userbeta)

    6 years, 4 months ago

    This issue is not resolved. Kindly please remove green badge form ticket.. 🙁

    userbeta

    (@userbeta)

    6 years, 4 months ago

    Your Reply: “Just to be sure that this isn’t some conflict with another plugin, do you have a full working backup (all files and database), so you could temporarily deactivate all plugins apart from CoursePress, clear/deactivate all caches and see if this remains?”

    I have already tested…. but nothing change 🙁 . I have a working backup database and files…

    Thanks & Regards

    Thread Starter anksharma

    (@anksharma)

    6 years, 4 months ago

    Hiii,

    Hope you are doing well!!

    Big Sorry for late reply..
    I am facing same issue. Please suggest me about this problem, when i update coursepress plugin then no option showing into wordpress dashboard. I have already deactivate cashe plugin “w3-total-cashe” that i have. But i am not getting any good output. Can you please tell me about this problem.

    Please check the screenshot:
    https://prnt.sc/lwvwvk

    This issue is not resolved. Kindly please remove green badge form ticket.. 🙁

    Your Reply: “Just to be sure that this isn’t some conflict with another plugin, do you have a full working backup (all files and database), so you could temporarily deactivate all plugins apart from CoursePress, clear/deactivate all caches and see if this remains?”

    I have already tested…. but nothing change 🙁 . I have a working backup database and files…

    Thanks & Regards

    Thread Starter anksharma

    (@anksharma)

    6 years, 4 months ago

    I am getting this in sidebar menu. “Coursepress Upgrade”. Please check the screenshot.

    https://prnt.sc/lwwkdv

    But in my localhost all working fine.. 🙂 why plugin options are not display into live server after update..

    • This reply was modified 6 years, 4 months ago by anksharma.
    Plugin Support Dimitris – WPMU DEV Support

    (@wpmudev-support6)

    6 years, 4 months ago

    Hello there @userbeta, @anksharma

    I’m really sorry for the late reply here.

    Please send me both an email in contact@wpmudev.org using this template:

    Subject: “Attn: Dimitris”

    – link back to this thread for reference

    Keep in mind the subject line as ensures that it gets assigned to me.
    Thank you,
    Dimitris

    userbeta

    (@userbeta)

    6 years, 4 months ago

    Hiii,

    Hope you are doing well!!

    I have send the email to this email contact@wpmudev.org please check

    Thanks &Regards

Viewing 9 replies - 1 through 9 (of 9 total)
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