After update: XML Parsing Error: no element found

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  • Plugin Contributor redsand

    (@redsand)

    8 years, 1 month ago

    Hi chaoti,

    I’m sorry to hear about the issue you’re having and I’ll be happy to help.

    If your site had an issue with the last update, then there is likely a configuration issue or conflict specific to your site. We will be happy to help you fix that.

    If you haven’t had a chance to yet, please take a few minutes to work through the Troubleshooting Guide and FAQs, as these solve 90% of issues users have.

    If those don’t solve the issue for you, we’ll need a bit more info from you on the specifics, and we’ll need to email back and forth, so please head over to the WP-SpamShield Support Form, and take a moment to fill out a support request. That will allow us to take care of this as quickly as possible for you.

    – Scott

Viewing 1 replies (of 1 total)
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