After Update to ver 14 my site is not Accessible

  • Resolved lubo2019

    (@lubo2019)


    3 years, 11 months ago

    There has been a critical error on your website. Please check your site admin email inbox for instructions.

    Learn more about debugging in WordPress.

    —————————
    Hello there.
    I dont have any access to the website after update to ver 14 no admnin access as well and no email for what causes the problem when I restore the back before update everything is ok.
    Please Help me out.
    LP

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support devnihil

    (@devnihil)

    3 years, 11 months ago

    @lubo2019 Can you please confirm whether the issue still occurs when you are using the most recent Yoast v14.0.4? You can learn more about updating here: https://kb.yoast.com/kb/how-can-i-update-my-free-plugin/
    ​
    ​If you update to the most current version of Yoast SEO, does this resolve the issue?

    bmatthewwhite

    (@bmatthewwhite)

    3 years, 11 months ago

    @devnihil I also have this error on several sites after updating to 14.0.4. v13.5 works. Deactivating the plugin works. Any suggestions?

    Plugin Support devnihil

    (@devnihil)

    3 years, 11 months ago

    @bmatthewwhite This is a generic error from WordPress, so it’s difficult to say the exact reason for it without more detailed information from your site’s error log. If the issue is still occurring after confirming both Yoast SEO and WordPress are updated to the most current version, the error may be due to a plugin or theme conflict. Can you try and gather as much information for us as possible? Please perform the following:

    1. Check for conflicts.
    2. Check for JavaScript errors with your console.
    If you find any JavaScript errors related to Yoast SEO or if there is a conflict with a plugin or a theme, you can create a new GitHub issue for our developers. Please report the issue to a third party developer as well.

    If you didn’t find any conflicts or errors, we think the issue is specific to your site. We’d need to investigate further but are unable to do so on these forums. You can purchase Yoast SEO Premium and receive our Premium email support and we can help you further.

    bmatthewwhite

    (@bmatthewwhite)

    3 years, 11 months ago

    Thank you @devnihil. I did just find this was a PHP memory error. Apparently this version of Yoast requires more memory than was allocated. Increased that and it is working.

    Plugin Support Michael Tiña

    (@mikes41720)

    3 years, 11 months ago

    Hi,

    We’re glad to hear that the issue was resolved by increasing the allocated memory.

    Setting this to resolved.

    Have a good day!

    • This reply was modified 3 years, 11 months ago by Michael Tiña.
Viewing 5 replies - 1 through 5 (of 5 total)
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