Support » Plugin: Widget Importer & Exporter » after update theme, widgets disappeared

  • Resolved 3rchuss

    (@3rchuss)


    Hello.

    I have update my theme to the new vs. then my theme widgets disappeared.
    that’s not the problem, the problem is that i can’t import them anymore…
    It says: The site is not compatible with this widget
    I tried to deactivate others plugins but still same point.
    Any help will be appreciated.

    Thank you people

    • This topic was modified 2 years, 10 months ago by 3rchuss. Reason: some confusion
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  • Plugin Author Steven Gliebe

    (@stevengliebe)

    Hello,

    The .wie file probably contains settings for a widget that is not being provided by your theme or plugins. Check that your theme does still provide this widget or if it was plugin-provided, check that the plugin is active.

    Thank you Steven.
    Seems that the new theme version is not supporting the old widgets.

    • This reply was modified 2 years, 10 months ago by 3rchuss.
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