• Resolved siyamaknadimi

    (@siyamaknadimi)


    hi
    i use all in one security and elvyre retina ready theme
    some days is my menu dont work and dont show the sub menus
    i emaild to theme creator and he told: “I see in browser console that theme can’t load include.js. It says 403 Forbidden.
    Include.js file holds all scripts that are necessary for Menu and many other features ”
    we correct the file permition but it dont works well, we check the site log but….
    lastly he checked my host file and it seems the all in one security makes this problem
    when we check this to inactive it goes well but when active the problem starts…
    would you please tell me how could i correct that?
    my site is: http://www.faragasht.com
    (sorry for my bad english)

Viewing 2 replies - 1 through 2 (of 2 total)
  • Hi,

    Go to Firewall > Additional Firewall Rules and disable Advanced Character String Filter. Despite what the name says, it block also URLs with some specific strings, like “include.”

    Cheers,
    Česlav

    Thread Starter siyamaknadimi

    (@siyamaknadimi)

    thx
    this problem takes 1 week of our time
    now it works well
    thx god
    and thank you for your advise

Viewing 2 replies - 1 through 2 (of 2 total)
  • The topic ‘after update of plugin my site menus dont work well’ is closed to new replies.