Support » Plugin: WooCommerce Services » After update, NO SHIPPING RATES AVAILABLE

  • Resolved mellowvision

    (@mellowvision)


    after installing today’s updates, I can no longer print shipping labels. I’ve been running the site without issue for about 2 years, but now after validating the address and choosing the package, the select rate is red and I get the error

    “No rates available, please double check dimensions and weight or try using different packaging.”

    this is true even for priority shipping which does not matter what the sizes or weight is. I have weights set up for close to all of the items, but have never needed the LxWxH information in the past, so none of the 200 products are set up with those. Is this now a critical requirement?

    My store is effectively crippled. I can not ship anything.

    The page I need help with: [log in to see the link]

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Viewing 6 replies - 1 through 6 (of 6 total)
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